Senior Admin Officer

2 months ago


Salisbury, United Kingdom Wiltshire Council Full time

The Housing Income Team is looking to recruit a Housing Income Support Officer. The role will support our Financial Inclusion Officer and support team in providing support to those who are financially vulnerable.

**LIVE-**WORK**-COLLABORATE**

The Housing Operations group delivers day-to-day operational resources, financial control, business planning, income management, and performance management for the landlord service.

This is a full-time, temporary post until 18 February 2024.

**About the role**

The Income Team is responsible for maximising income from rents, service charges, insurance, and rechargeable works. The team has also embedded a Financial Inclusion Officer and tenancy sustainment service and works closely with housing benefits, DWP, and external resources to support tenants who may face financial hardship and debt problems.

The purpose of the role is to provide assistance to the Support Team and undertake a range of duties that support them, as directed by the Financial Inclusion Officer and Housing Income Manager to make decisions and complete specified duties within the established practices and protocols of the team. The focus will be on the administration of changes introduced by the Welfare Reform Act 2012, Universal Credit, and supporting the team in day-to-day functions.

**About you**

The role demands creativity and problem-solving skills to be exercised within the general guidelines, policies, and procedures of the income function whilst considering the wider housing management service area and corporate teams.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 8 months

**Salary**: £23,194.00-£24,496.00 per year

**Benefits**:

- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Work Location: Hybrid remote in SALISBURY

Application deadline: 20/06/2023
Reference ID: RES00678



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