Brain Pathway/ Acute Oncology Cancer Support Worker

5 months ago

Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

The post holder will be an integral part of the Acute Oncology Team, assisting in supporting and co-ordinating the Brain Pathway within LUHFT. A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the cancer pathway. The successful applicant will ensure the efficient co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust, close liaison with the community staff and oncology teams. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs, having face to face contact with patients and relatives.

The role will be critical in the patient experience of their cancer journey, along with making supporting achievement of the 28 and 62 day cancer standards. It is expected that the post holder will be able to work autonomously, using their own initiative and within a specialised team. The post holder is expected to be familiar the healthcare context, with knowledge and evidence of medical terminology, and educated to a level required to perform the role (Level 3 Health and Social Care qualification) or equivalent experience.

Please see Job description and Person Specification for more information.

Help to facilitate early action as initial keyworkers for the patient until a diagnosis/definitive management plan is established, and / or care is transferred to the appropriate team.

Receive patient referrals from ED/AMU

Keep the patient updated with clinical information about their management plan remaining a point of contact for the patient.

Coordinate their care along the pathway utilising Orion system & upgrade cancer pathway via Somerset Cancer Registry.

Provide advice and guidance to the managing ward team on the Optimised Brain Pathway

Refer to and liaise with the Walton Centre, parent team, the relevant site-specific team, the patient’s GP and community services as required.

Provide remote follow up, while awaiting SMDT

Provide verbal and written information to the patient and carer on initial management of symptoms, and the SMDT process.

Provide support until the patient is formally discharged to the Walton Centre, or site
- specific team, via telephone assessment.

Provide face to face assessment in the ambulatory care facility AEC (Aintree) SDEC (Royal) with AO CNS

Undertake holistic assessment of patients concerns and create a personalised plan of care.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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AO Cancer Support Worker will support the CNS team in the navigation of patients through the diagnostic phase of pathway, ensuring appropriate recording of clinical data within Trust systems such as PENS and Somerset Cancer Registry. They will collect relevant data to ensure project KPI’s are met including patient and carer experience surveys.

Help to facilitate early action as initial keyworkers for the patient until a diagnosis/definitive management plan is established, and / or care is transferred to the appropriate team.

Receive patient referrals from ED/AMU and will undertake a face-to-face assessment of the patient.

Keep the patient updated with clinical information about their condition and management plan

Coordinate their care along the pathway utilising Orion system.

Be a point of contact for them and their family should they have any questions or

Ensure upgrade to a cancer pathway via Somerset Cancer Registry (SCR)

Provide advice and guidance to the managing ward team on the Optimised brain

Refer to and liaise with the Walton Centre, parent team, the relevant site-specific team, the patient’s GP and community services as required.

Provide follow up telephone support and safety netting advice for the patients allowed home pending management plan.

Support the parent team in communicating diagnosis/definitive management plan to the

Support discharge planning where appropriate

Provide remote follow up, while awaiting

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