5 Star Hotel Loading Bay Security Officer

6 months ago

London, United Kingdom Assist Group Full time

**Job reference**: 000091

**Salary**: £13.50

**Department**: Security Division

**Location**: Hyde Park Corner

**Employment type**: Permanent

**Hours Per Week**: 48 hour week - Overtime available

**MANDATORY**: Banksman Training

**Assist Services Group are looking for exceptional security professionals with excellent customer services and immaculate presentation to work in the loading bay of London’s most prestigious 5-star hotel.
**The hotel is located at the city’s most prestigious addresses in **Belgravia, London next to Hyde Park Corner**. The hotel promises exquisitely styled rooms and suites, world class dining, and unrivalled hospitality. An elegant, airy space with hand-painted murals and crystal chandeliers with live music throughout. The hotel has advanced cutting-edge technology offerings and a dedicated audio-visual team. A collection of elegant event spaces ranging from exquisite ballrooms and a private cinema, luxury transport, and legendary butler services. Offers guests an array of wellness programmes including spa’s, fitness centre and swimming pool with intricately crafted mosaic artwork depicting a tranquil landscape. 7 restaurants throughout the hotel including 9 luxury boutiques.

**Assist Services Group are currently recruiting Male and Female security officers to work alongside our existing security team within the 5* hotel in the loading bay area. **We are therefore interested in hearing from people with a background in LUXURY HOTELS, customer services, communication and in particular loading bay experience. Given the nature of the hotel we are particularly keen to hear from people who are bilingual. You must have the ability and be willing to adapt to any evolving working environment.

**Hourly Pay Rate**:
£13.50
**Shift Pattern**:
4 on 4 off

(07:00 to 19:00)

**Minimum Requirements**:

- 2 Years’ experience working within a 5* hotel or corporate environment.
- Banksman Training
- A valid DS licence.
- Excellent written & verbal communication skills.
- Be responsive to the clients need and work in partnership with the client and other suppliers to support the delivery of the services.
- Must be able to work under pressure, be able to make decisive decisions during incidents and difficult situations.
- Strong knowledge of site processes and procedures.
- Professional & Personable.
- Immaculate presentation.
- Right to Work in the UK.
- 5-Year employment / educational history.

**Preferred Requirements (not essential)**:

- Proven experience in Front of House / Customer Service or relevant roles in an advantage
- Traffic Marshal Certification
- Bilingual
- Emergency First Aid Certificate.
- ACT training Certificate.
- Conflict management training.
- Be able to use two-way radio’s

**Duties as a Loading Bay Security officer**
- Work in the loading bay entrance and Gatehouse, checking vehicle entry verification and logging
- Able to respond to emergency incidents
- Carry out first aid response when needed
- Carry out banksman duties when required (Training will be given)
- Accept deliveries in the absence of post room staff
- Carry out any other reasonable management requests
- To supervise couriers/contractors and give guidance
- Opening and closing of Loading Bay
- Report any Health & Safety hazards on loading bay and loading bay dock
- To communicate with onsite partners

**What we can provide you**:

- 24/7 Control Room
- Training, Support and Personal development
- App based rostering systems for viewing rotas, accepting shifts, holiday management and booking on/ off shifts.
- Opportunities to gain overtime.
- Enrolment into the company’s pension scheme.
- Enrolment onto our employee’s sage benefits includes
- 24hr GP helpline services.
- Discount codes & vouchers
- Strong management support through regular site visits from our operational team. Allocated area within the building for staff to enjoy fresh food, relaxation areas, fitness room and other amenities.

**As a member of the security team, you will be required to undertake SIA licence training and vetting to BS7858.**

**Assist Services Group **was established with the sole objective of providing a fully inclusive security service which is delivered through sector specialised subsidiaries therefore creating a large group business with sector experts leading each division ensuring a personable, best in class service

We believe, with a group focus and Senior Leadership Team, we can align the businesses in terms of operational excellence and provide a personable service exceeding our client’s expectations.

This also expands our ability in terms of service offerings including but not limited to; Corporate Security, Luxury Retail Security, Close Protection and Residential Security, Event Management, Intelligence and Investigation and CCTV monitoring.

We have also increased our location presence and management structure ensuring compliance and best practice across the business.

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