Administrator

3 weeks ago

Birmingham, United Kingdom BDO Full time

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.

Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them.

We’ll broaden your horizons

Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation?

We’ll help you succeed

Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.

You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.

Overview

To assist with the provision of an efficient, effective and professional administrative support service to the team.

The Business Support team are extremely important to the firm as they handle a lot of the internal admin, therefore allowing the professional members of the team to focus on chargeable work.

**Responsibilities**:

- Responsible are a range of administrative duties within the One Advisory Stream. Activities are likely to be varied and related to the activities of each department.
- Tasks may include a range of general office duties.
- To provide an exceptional client experience and support client initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points.
- A range of administrative tasks connected with Midlands One Advisory
- Mail merge/Research
- Preparation of engagement letters
- Client onboarding
- Pitchly (Deals Database)
- CMS updates
- Timecard administrator
- Commercial management for the team
- Preparation of reports
- Workday - Reporting
- Hospitality register - PE/audit connections
- PA duties to Partner/Principal x 3 as and when required inc:

- Diary management
- Expenses
- Travel
- Meeting Room bookings/Setting up meetings

**Requirements**:

- Accurate keyboard skills
- Good knowledge of all Microsoft packages
- Previous experience of office / administration services

Personal qualities
- Adept at managing multiple tasks whilst keeping track of own workload using a ‘to do list or similar. Will deal with competing requests in a confident and mature manner, weighing up urgency and deadlines to decide on priorities. Will use the wider team to get work done as necessary. Advises managers when they can expect their work if unable to process promptly.
- When faced with a new challenge will use initiative to work out the best way to do it, referring to Insite and colleagues to identify efficient solutions.
- Has a flexible approach and is adaptable. Is a team player willing to make a contribution to the wider team. Advises colleagues when has spare capacity to help and or is in need of support. Mutually supportive of others and willing to help in different departments as required.
- Is receptive to new ideas and remains focused during times of change and promotes change amongst team by own behaviour.
- Presents a professional appearance and attitude at all times, as may be required to meet and greet clients.
- Discreet when handling confidential information.
- Is confident with communication. Recognises that different people require different approaches and adjusts style appropriately.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and profes

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