Survey Coordinator

**Survey Coordinator - Livingston - £24-25k**

Sureserve Group, has a renowned name in providing leading compliance and energy services across the UK, takes pride in employing over 3,200 employees nationwide. Being a part of the illustrious Sureserve Group, Everwarm employs over 525 people, delivering high-quality, multi-measure projects all across the UK.

We focus on quality of service and delivery, and on improving the lives our clients and their customers by creating better environments in which to work, live and learn. Our vision is to be a unique and outstanding asset and energy services organisation, where we lead our market and innovate in our sectors.

**_ What we offer _**
- £24-25k
- 32 days holiday entitlement
- Company sick pay
- Family friendly policies
- Ongoing training
- Pension plan
- Cycle to Work scheme
- Employee Assistance Programme (EAP)

**_ Survey Coordinator Role Overview:_**

We are seeking a focused and determined individual with a passion for analysis and strong reporting skills to support various contracts and projects across our departments within Everwarm. The role will provide project and administrative support within the Insulation, Survey, Services, and ECO contracts, along with aiding and coordinating requirements in line with Trustmark/PAS Compliance and ensuring all documents and reporting functions are submitted accurately and efficiently.

**General Duties/Key Responsibilities**:

- Have a clear understanding of the key departmental projects and contracts, including but not limited to ECO4, Great British Insulation Scheme (GBIS), WarmWorks, and local authorities, to ensure the smooth running of the project from an administration perspective.
- Being the main point of contact for surveyors/ funders in the business and building strong relationships.
- Undertake delegated work as directed by the Operations Director and Contracts Manger i.e. one-off projects/reporting.
- Aiding the surveyors to be line with key performance indicators and customers expectations.
- Be part of and support the central point of communication for queries and liaise with the project managers regarding survey updates for their projects.
- Reviewing and issuing survey programmes including updating survey status and survey uploads.
- Daily checking of funders portals and transferring leads to Everwarm internal systems.
- Data entry.
- Liaise with internal departments and external companies to ensure accuracy of documents submitted, resolve queries.
- Providing data to aid the preparation of weekly/monthly reports.

**_ Person Specification_**
- You will have excellent administrative skills and data entry experience
- Ability to work as part of a team as well as autonomously.
- Excellent attention to detail.
- High numerical efficiency.
- Excellent communication and interpersonal skills
- Ability to meet and exceed customer expectations.
- Experience of Outlook packages (Excel, Word, Outlook, Teams)

**_ Qualifications_**
- No formal qualifications are required for this role.
- Additional Requirements:

- Flexible approach to work.
- Disclosure Check

**_ Our Commitment_**

We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Successful applicants will be required to provide evidence of their eligibility to work in the UK, & DBS checks will be conducted prior to employment.