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Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Group Talent Operations is accountable for delivering Talent, Learning, Leadership Development, D&I, Performance and Engagement, operational activities across the Sky Group. We partner closely with the Talent CoE to ensure delivery of both the day-to-day activity and their strategic objectives.

Group Talent Operations are a newly formed agile team created to not only lead operational activities for the above products but to also provide experience and usage feedback as well as continuous improvement recommendations for the above processes.

What You'll Do:

- Become / Be a Subject Matter Expert for a one or more processes carried out by the team to ensure accountability and more in depth support for peers and the Talent CoE team.
- Handling our digital learning content through creating audiences, uploading content, reporting and auditing.
- Coordinating the logistics of Instructor led training including booking trainers, raising and paying purchase orders, handling and observing attendance.
- Coordinating Forum activity including election management, site maintenance, answering queries and arranging logistics.
- Preparing and launching templates, and reporting regarding cyclical and ad-hoc activities in Workday e.g., Career Profiles, Mentorship, Performance Reviews, People Survey.
- Providing full support to SAR Team in obtaining all vital materials for System Access Requests.
- Ensuring all quality audits, CRSA controls and queues are handled within expected standards.
- Work closely with Centres of Excellence, People Advice & Admin teams and 3rd parties to resolve queries and critical issues to deliver our core responsibilities, ad-hoc requirements, projects and changes.
- Provide support for regular, reoccurring and ad-hoc activity including projects and change initiatives.
- Support with any upskilling required and communication related to specialist topics and changes for People Advice to enable them to deliver a brilliant advisory service to employees.
- Be a champion of continuous improvement to ensure we always deliver in the most efficient and effective way for our customers whilst providing 3rd parties with feedback to improve their service.
- Carry out reporting as required on regular and reoccurring basis to support with various Talent work activities and audits.
- Work closely with other Specialist Coordinators across Group People Services to ensure a one team ethos where we all are multi
- skilled to support our colleagues to deliver for all our customers.

What You'll Bring:

- Experience of working in a fast-paced HR specialist administration team with knowledge of either Talent, Learning, Performance or Engagement and Recognition.
- Experience of handling complex queries and/or high volumes of transactions under pressure and within deadlines whilst demonstrating the ability to re-prioritise and handle a diverse workload.
- Ability to understand and utilise multiple systems whilst developing into an SME on these systems.
- Superb communications skills - written, on the phone and face to face with the ability to interact and establish strong relationships with key collaborators including Centres of Expertise and 3rd party providers with the confidence to lead calls when required.
- A passion for delivering exceptional service and driving results.
- A flexible demeanour with an eagerness to learn and continuously improve our processes and ways of working.
- Positive can-do attitude with appreciation for collaborative work to ensure success.

Team Overview:
Human Resources

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design incredible products, create amazing TV, deliver the best customer service and much, much, more.

The Rewards:
There's a reason people can't stop talking about #LifeAtSky Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences

How You'll Work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base:
Living