Head of Rigging

6 months ago

High Wycombe, United Kingdom A C Entertainment Technologies Ltd. Full time

**About us**

Our goal is to offer World Class Products, World Class Service
We pride ourselves on our team of industry professionals, with wide and varied experience, who can help advise on the best solution for each customer, project and budget. With our vast stockholding, competitive pricing, knowledgeable staff and the additional services we offer, our mission is to save you time, money and effort so you’re free to do what you do best..

We have an exciting opportunity for an outgoing, ambitious & business minded individual. You will need to have excellent management skills in order to drive this department forward.

You will have a natural empathy with clients and end users at all levels, from technicians through to senior business owners. You will have excellent communication skills in order to effectively collaborate with a wider sales team, end-users and suppliers.

In this position you will be dedicated to ensuring your team are engaged, well managed and perform to the highest standards. Joining a small specialised team, you will oversee the department and ensure our customers’ expectations are always exceeded.

You will be predominantly office based with occasional customer and supplier visits throughout the UK, including product training, demonstrations and attending trade shows.

**Key Responsibilities**:

- Manage and co-ordinate the AC-ET Rigging Department.
- Oversee the performance management of the team, motivating, setting objectives.
- Review customer requirements in order to gain a clear understanding of customers’ business needs and offer solutions for sales.
- Raising quotations and following up verbally with customers.
- Act as a contact between the company and its existing and potential customers.
- Ensure every customers’ expectations and requirements are exceeded throughout the sales experience.
- Liaise and develop relationships with suppliers.
- Ensure all Company processes are followed, reviewed and updated at all times, maintaining accurate records.
- Train and mentor new employees.
- Maximise growth & profitability of the department.
- Experience of professional entertainment rigging practices.
- Good understanding of the latest products and technologies in the entertainment rigging industry.
- Previous experience in a managerial role is essential.
- Excellent management style - encouraging, inspiring and enabling the team around you to be the very best that they can be.
- Abreast of the latest LOLER and machinery directive legislation.
- A recognised LEEA qualification such as LMM or LMP would be an advantage.
- CM qualification in usage, maintenance of Lodestar chain hoists would be an advantage.
- Detailed knowledge of entertainment hoist regulations and standards imperative.
- A good understanding of reporting and analysing the team’s performance.
- Strong organisational, accuracy, time-management and interpersonal skills.
- Ability to take ownership of projects.
- Must be able to confidently communicate internally and externally, giving advice/instructions as and when required.
- To be able to work under pressure and adapt to changing priorities/deadlines.
- Self-motivating and enthusiastic.
- Full driving licence and have the flexibility to travel.

**More about the company**:
A.C. Entertainment Technologies is one of the World’s leading distributors of professional lighting, audio, rigging and video equipment to the entertainment industry. Through our offices in High Wycombe and Leeds we sell equipment to the concert, theatre, stage, film and broadcast industries, in over 80 countries worldwide.

**Job Types**: Full-time, Permanent

Pay: £45,000.00-£50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Rigging: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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