Private Bookings Administrator 40 Hours

1 week ago


LeighonSea, United Kingdom The Chartwell Hospital Full time

We are a small private hospital based in leigh-on-Sea, and we are looking to expand our Private Bookings Team.

Primarily you will focus on private radiology bookings ensuring that patients are provided with the relevant information at point of enquiry through to booking them an appointment however, this may be expanded to our other private services if the business needs requires it.

You will be an integral part of the patient’s pathway and a part of our team, so we ask that your values align with ours.

We pride ourselves on the attention to detail, our patient care, and our service.

This position is a great opportunity to enter the Private Healthcare Sector.

Duties to include but are not exclusive to:

- Provide patients/referrers with relevant information on all the services our hospital has to offer.
- Report and update all enquiries/referrals on CRM system as and when received.
- Systmone to be updated with patient details and referral when received.
- Maintain patient record and CRM with current status of enquiry/referral.
- Book patient appointments via Systmone according to their needs and requirements updating their funding requirements.
- Obtain payment/payment details for all private patients at time of booking.
- To book patients into appropriate slots, according to the needs of the business, taking guidance from the clinical team.
- To send patient reports to their nominated healthcare professional in a timely manner and resolve any queries should they arise.
- To provide general administrative support to the other departments as and when required
- Hubspot and SystmOne experience desirable but not essential
- Sales experience desirable
- Primarily shifts will be Monday to Friday however, the odd weekend cover will be required

**Job Types**: Full-time, Permanent

**Salary**: £10.00 per hour

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus



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