Appointment Administrator
2 weeks ago
The Outpatient Appointment Centre provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient appointments, clinics and waiting lists. It is a very busy and demanding area to work.
The offices are open between 8am and 4.30pm and staff are expected to work on a rota basis to cover these hours.
To provide a quality outpatient appointment service for all patients. The postholder will be responsible for ensuring that both new and follow up referrals and appointments are processed in a timely, efficient, and accurate manner and that clinics are booked in line with service requirements and national guidelines.
To ensure accurate data recording with regard to outpatient appointments using the Patient Administration System (PAS), E-Referrals, Maxims and other systems. This will also include the provision of administration support to the appointment centre.
**About you**:
Previous experience of working in a customer focused environment is essential.
Some NHS experience is desirable.
Excel, Word, Outlook.
NVQ level 2 in Administration is desirable.
Patient confidentiality to be maintained at all times, in accordance with Trust policy.
**Salary**: £20,270.00 per year
Work Location: In person
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