Total Customer Satisfaction Graduate

3 days ago


Cranfield, United Kingdom Nissan Full time

If you are an exceptional student, working towards or with a 2:1 degree and you want to kick start your career with an amazing global company, then read on

**The People**:
We have Artists, Video Game heroes, Movie Buffs, Runners, Musicians, Tinkerers, Amateur Chefs and DIY enthusiasts We are a diverse team, working together in the exciting world of the Automotive Industry.

**The Hiring Process**:
You find this job ad You read the ad You get excited about working with us You tell us you're interested (apply) We call you if we think we're a good fit for you We ask each other questions and decide if we want to meet in person We invite you to an Assessment Centre (a fun day to meet and problem-solve together) You come and work with us

Simple

**Our Department**:Total Customer Satisfaction (Quality)

In TCS, we represent the Voice of the Customer. This means that we gather information from our Customers and translate what they are saying into an Engineering Quality strategy for the business. We then work cross-functionally to ensure that our Customers experience Top Nissan Quality in all aspects of their Nissan product and experience.

Day-to-day tasks in TCS are varied; you could be identifying concerns and fixing parts, analysing survey data, using influence with our dealerships to enhance the Customer Experience, or ensuring that our products are designed in the best way possible to meet our Customer needs.

**What we're looking for**:

- Working towards or with a 2:1 degree.
- Working with honesty and integrity
- A good communicator, building and maintaining great working relationships is vital.
- Determination to succeed & an inquisitive mindset

We're not just looking for your average graduate - we're looking for an Outstanding Problem Solver with great people skills. We know you're good at the academic stuff, so we're more focused on finding people who will fit with our teams, challenge us and live the New Nissan Way mindsets in everything they do.

Salary starting at £33,904 with performance related pay increased over 2 years All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture and sell high-performance, fun to drive vehicles.

Cranfield Bedfordshire United Kingdom



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