Business Engagement Officer

1 month ago


London, United Kingdom The Fairtrade Foundation Full time

Job description

**Job title: Business Engagement Officer**

**Salary: £34,042 per annum pro rata**

**Location**:London, E1 (Hybrid working)**

**Contract/Hours: 17.5 hours per week (0.5FTE), Fixed Term Contract (March 2024)**

**17.5 hours per week (0.5FTE), Fixed Term Contract (December 2024)**

The Fairtrade Foundation are recruiting two Business Engagement Officers to deliver excellent customer service and operational support to all businesses working with Fairtrade.

You’ll need to be a great communicator, enthusiastic and able to prioritise your work in a fast-paced environment. You will need experience in working independently and as part of a high-performing team, balancing many varied tasks. Accuracy and attention to detail are needed, as well as the ability to explain our processes clearly to businesses with professionalism and diplomacy. You will be working with our internal IT systems on a daily basis. You will be supporting businesses to make the most out of their commitment to Fairtrade and ensuring they have a good customer experience. If you have experience in a compliance role, that’s great, but it’s not essential.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world.

Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential, and decide on their future. To achieve this, we connect farmers and workers disadvantaged by global trade with consumers, promote fairer trading conditions, strengthen their position and have greater control over their future.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation. Farmers and workers have a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making.

**Closing date: 15 November 2023 - 11am**

**Interviews will take place: 23 & 24 November 2023**

**Contract: 1**7.5 hours per week (0.5FTE), Fixed Term Contract (March 2024)**

**17.5 hours per week (0.5FTE), Fixed Term Contract (December 2024)



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