Office Staff

4 weeks ago


Norwich, United Kingdom Mill Dairy Service Full time

**About us**

Mill Dairy Service is a small business in Norwich. We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Growth opportunities

You will work alongside a small team to drive performance.

You will be involved in all aspects of a customer focussed role such as:

- Ensuring highest standard of customer service
- Assisting in all store operating procedures such as sorting stock, stock rotation, deliveries, merchandising, pricing.
- Liaising with E-Commerce team to maximise online sales.

Previous experience in the industry is not essential but is advantageous, however, the desire to achieve the absolute best in customer service is.

Duties
- Responsible for overseeing timely delivery of customer orders
- Creating picking lists, packing of shipments, and raising commercial invoices in accordance with requirements.
- Receiving of goods and ensuring effective storage and stock control of product and stock rotation
- Picking and packing parts
- Receipt of goods into stores
- Provide administrative support to the sales team, including but not limited to data entry, report generation, and document management.
- Liaise with internal departments, suppliers and customers to ensure timely delivery of products and services to clients.
- Assist in the preparation of sales proposals and presentations.
- Follow up on sales leads and customer inquiries.
- Maintain accurate and up-to-date records of customer interactions and sales activities.
- Working as part of a small team

Other responsibilities may include
- Maintenance of e commerce shop
- Assist with stock takes as required

Personal profile
- Good communication skills
- Ability to work under pressure
- Strong organisational skills
- Excellent eye for detail
- Excellent numeracy skills
- A positive, can-do attitude and a willingness to learn.

**Salary**: From £10.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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