Social Media Assistant

3 days ago


London, United Kingdom boohoo.com Full time

**ABOUT THE ROLE**:
***

**The Role**:
An exciting opportunity to develop social executions from the ground up. Focusing on developing and strengthening the businesses brand awareness and profitability. This role will act as Wallis Social Media Assistant across all social media content communications with focused attention on supporting and developing social content strategy & activations, monitoring performance, and creating and scheduling content across multiple social channels. This person will support driving the KPIs and commerce through the power of social, playing a pivotal part in the brand marketing team.

Reporting into the Social Media Manager the role will work closely with the internal marketing, creative, and comms team to deliver creative and seamless activations, driving growth and commercial KPIs.

**What you will be doing**:

- Coordinate content across all social media channels including Instagram, Facebook, Twitter, Pinterest, Youtube and other relevant platforms.
- Publish all content to channels on a daily basis in line with Marketing & Trade calendars whilst remaining agile to product and promotional changes.
- Assist with generating creative ideas for social first-content including campaign assets, real-time videos and copy.
- Create relevant re-active assets for campaigns, in particular Instagram Stories and Reels.
- Curate image library to leverage across social media assets - Pinterest boards, graphics, feed fillers.
- Assists Social Media Manager with campaign projects, events, and community management.
- Work as part of marketing team to develop new social initiatives to drive KPI’s i.e partnerships, competitions, giveaways, influencer content
- Build great relationships across the business including buying, merchandising, digital, and marketing to ensure all product, trade and design messages are relevant and timely.
- Continuously monitor UGC from influencers, micro-influencers & fan community, selecting key posts for approval & inclusion of social plan.
- Engages in social media presence across all platforms to drive brand and assist build community i.e press, blogs, influencers and customers.
- Ensure regular communication with our audiences to build brand trust and loyalty including promoting key campaigns
- Analyse and report on success on a weekly, monthly and seasonal basis including future recommendations to test.
- Monitor competitor activity and social trends on a weekly basis to ensure brand remains relevant.
- Brief the customer services team with clear guidelines and regular contact to ensure that their communication with customers is on brand and relevant to each social channel. When required assist with the monitoring and answering of all customer service related questions.
- Brief the creative team and manage end-to-end assets. from brief to posting, on assigned content streams
- Creating content by capturing BTS and styling videos, designing basic templates for Instagram stories

**ABOUT THE CANDIDATE**:
***

**What we are looking for**:

- Social media experience across IG, FB, Pinterest and twitter. Focus on IG and FB is essential.
- Excellent time management and organisational skills.
- Excellent English, written and verbal communication skills.
- Proficiency with social software’s i.e Facebook business manager / Hootsuite / Dash Hudson / Sprinklr
- Proficiency skills with image and video editing software e.g Canva, InShot, Adobe Premier Rush.
- Passionate about fashion
- Understanding on paid functionalities across social platforms viewed as a plus

**The exciting part**:
We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make boohoo the success it is today and in turn, we offer them some amazing benefits:

- 25 days holiday
- Discretionary Bonus Scheme
- Company shares schemes - including a ' Save As You Earn' scheme
- 40% staff discount
- Monthly social events (including pay day drinks, Employee Appreciation Day etc.)
- Pension scheme
- Flexible working hours
- Cycle to work scheme
- Health cash plan
- The opportunity to work in a company that encourages engagement and grow



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