![Alert Health Ltd](https://media.trabajo.org/img/noimg.jpg)
Clinic Administrator
4 weeks ago
**CLINIC ADMINISTRATOR - £12 per hour (£22,620 per annum)**
Alert Health is an occupational health service provider, offering private medical services to companies, their workforces and individuals. We are looking for a friendly, professional and reliable person to join our administration team. You will join our existing team of three administrators and eight clinicians at our new clinic based at Aurora House on the Inverness Campus, initially commencing in a reception role, and become involved in more complex administrative practices as and when you are ready to move on. We all support each other in our daily workloads, and its a very positive, high quality work environment. We love working here, and are looking forward to further strengthening our team with the right person.
RESPONSIBILITIES
- First point of contact at reception
- Providing administrative task support to Alert’s clinical team
- Organising supporting information needed for daily clinic appointments
- Creating and confirming appointment bookings
- Processing appointment paperwork, results and certificates via our inhouse system
- Processing all incoming physical orders and post
- Adhering to all clinic policies, processes and procedures
- Adhering to client Service Level Agreements and Key Performance Indicators
ESSENTIAL SKILLS/ ATTRIBUTES REQUIRED
- Team player
- Dedicated
- Adaptable
- Friendly
- Positive outlook
- Excellent communication skills, including written and spoken English
- Excellent IT and administrative skills, especially MS Outlook and Word
- Strong attention to detail and a high standard of accuracy
- Customer focussed
- Comfortable in a fast paced environment
- Able to prioritise competing demands
- Professional attitude
- Understands the importance of confidentiality and discretion
EXPERIENCE
- Must have experience of working in customer service and admin roles
- Previous experience of working in a healthcare role, or non-clinical organisation with high level of professional compliance, would be helpful
CONTRACTUAL DETAIL
- **36.25 hours per week**:
- **5 days per week** - **Mon - Fri **(for the right person, we would consider 4 days)
- 8 hour shift pattern between 08:00 - 17:30, core hours to be agreed.
- 45 minute lunch break
- 12 weeks probationary period
- 6 month contract, with a view to extend at that time
WHAT WE OFFER
- Supportive, knowledgeable and friendly colleagues, who operate as a great team
- 30 days annual leave (includes bank holidays) pro rata, plus birthday holiday
- Company pension scheme
- Life assurance (death in service) cover
- Company induction and in-house training programme
- Regular staff social events
- Flexibility
- A work culture based on openness, fairness and integrity
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
**Benefits**:
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 15/03/2024
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