Clinic Administrator

**CLINIC ADMINISTRATOR**

Alert Health is an occupational health service provider. We are looking for a Clinic Administrator to join our existing of three administrators at our busy clinic on Seafield Road. The role is 37.5 hours per week - Monday to Friday.

RESPONSIBILITIES
- Providing administrative task support to Alert’s clinical team
- First point of contact at reception (face to face reception returning soon)
- Creating and confirming appointment bookings
- Organising supporting information needed for appointments
- Managing appointment arrivals by phone - we currently have no waiting room
- Processing appointment paperwork, results and certificates via our inhouse system
- Processing all incoming physical orders and post
- Adhering to all clinic policies, processes and procedures
- Adhering to client Service Level Agreements and Key Performance Indicators

ESSENTIAL SKILLS/ ATTRIBUTES REQUIRED
- Team player
- Dedicated
- Adaptable
- Friendly
- Positive outlook
- Excellent communication skills, including written and spoken English
- Excellent IT and administrative skills, especially MS Outlook and Word
- Strong attention to detail and a high standard of accuracy
- Customer focussed
- Comfortable in a fast paced environment
- Able to prioritise competing demands
- Professional attitude
- Understands the importance of confidentiality and discretion

EXPERIENCE
- Must have experience of working in customer service and admin roles
- Previous experience of working in a healthcare role, or non-clinical organisation with high level of professional compliance, would be helpful

CONTRACTUAL DETAIL
- **37.5 hours per week**:

- **5 days per week** - **Mon - Fri**:

- 8 hour shift pattern between 08:00 - 17:30, core hours to be agreed.
- 45 minute lunch break
- 12 weeks probationary period
- 12 month contract, with a view to extend at that time

WHAT WE OFFER
- Supportive, knowledgeable and friendly colleagues, who operate as a great team
- 24 days annual leave (includes bank holidays), plus birthday holiday
- Company pension scheme
- Life assurance (death in service) cover
- Company induction and in-house training programme
- Regular staff social events
- Flexibility
- A work culture based on openness, fairness and integrity

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: From £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- No weekends

Work Location: One location

Application deadline: 27/01/2023
Expected start date: 20/02/2023