Contact Centre

**The Opportunity**: As our Contact Centre continues to grow from strength to strength we have an exciting new opportunity for an Admin Support colleague. Our Admin Support role will offer support to the Head of Contact Centre, Team Managers and the wider Retail support team. **More about the role**: - Allocate, track and report on Web Bookings 1 Link...

EMaC is a great place to build a career and there are plenty of exciting opportunities with us. We’re always looking for talented, enthusiastic individuals who are as keen as us to innovate, excite and make a real difference. Our view is that if we can help your career to grow, you’ll be helping us grow as a business - everyone wins. We’re a...

Our Team Leaders play a vital role within the business. Day to day they lead, coach, and motivate teams, always ensuring that customers and clients receive a world class experience. You will work in partnership with the Operations team and other key stakeholders within the business. You will manage and maintain a professional, efficient, and...

**The opportunity**: **Uncapped Commission Structure** *** **Hybrid Working** Our Retail Support Executives will report to our Contact Centre Team Managers. Responsibilities include being the first point of contact for our customers for everything Aftersales! From booking in Services and MOT’s to arranging Service Plans, free vehicle health checks and...

Are you ready to take on a new challenge that will ignite your passion? Are you ready to join a team of individuals who are passionate about you and your development? The Theo Paphitis Retail Group are seeking new team members to join our incredible contact centre. **We will be holding a recruitment event on Friday 26th May in our Crewe Retail Support...

**The opportunity**: **Uncapped Commission Structure** *** **Hybrid Working** Our Retail Support Executives will report to our Contact Centre Team Managers. Responsibilities include being the first point of contact for our customers for everything Aftersales! From booking in Services and MOT’s to arranging Service Plans, free vehicle health checks and...

Job Title: Head of Customer Service Flexible, we want to match your skills and experience to the right salary. We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products...

Job Title: Head of Customer Service Flexible, we want to match your skills and experience to the right salary. We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products...

This is an exciting opportunity to join the Management team at Holmes Chapel which consist of a Practice Business Manager, Operations Manager, Deputy Practice Manager, Nurse Lead and Dispensary Manager. The role is varied but centres around ensuring the delivery of Patient satisfaction by responding to patient queries and complaints in a positive and timely...

Job summary We are looking to recruit a motivated, caring and enthusiastic candidate to join our friendly and supportive team to cover Maternity Leave. We are looking for a highly motivated candidate with excellent communication and interpersonal skills. Main duties of the job You will be expected to carry out the following duties: Receive,...

**About Us** RPS Enterprises is a small but growing business. We are professional, agile and innovative. We are currently in a growth phase so it’s an exciting time to be joining us. **Join our team today!** You will be making outbound calls to members of the public who have requested to be contacted to get a new insurance policy or have opted in to...

Care Navigators are responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as...

We are looking for a Medical Summariser to join our friendly and supportive team to undertake the summarising of patient records according to set protocols which have been agreed by the Practice, on to the medical clinical system (EMIS), following various coding rules. The postholder will be adaptable and comfortable with changing priorities, they must be a...

Job overview We are looking for enthusiastic , energetic, innovative Senior Staff Nurses to join our Child and Adolescent Nursing Team. The Child and Adolescent Unit compromises of a bed inpatient area, a 7 bed day case surgery area and a bed assessment area. This is a very exciting time for CAU. We need Band 6s who are ready to face the challenge...

The teams within Medical Records provide the following functions: Appointments responsible for booking outpatient appointments, managing waiting lists and liaising directly with patients or carers. This role is desk based. Reception welcoming patients to the hospital, reviewing key patient information is entered accurately within the patient administration...

**The Opportunity**: Working in our Renewals department you will be responsible for contacting existing customers who are coming to the end of their finance agreements to discuss the next step in their customer journey. You will schedule dealership appointments for customers who may wish to purchase a new vehicle following the end of their contract...

Customer Service Team Leader Crewe £10.77ph - Shift based - very occasional weekends Hours between 8am & 8pm rotating shifts - Are you working in a call centre or contact centre, and fed up of Managers who constantly breathe down your neck? Do you not get the recognition you deserve, even if that's just a thank you? Are you wanting a leadership role with...

Are you an empathetic and commercially aware Complex Case Manager seeking an exciting new challenge?Do you thrive in owning, resolving, and reducing complex complaint cases while having the customer experience at heart?We are delighted to be supporting a nationwide multi-brand operation with the appointment of a Complex Case Manager to join their thriving...

A fantastic opportunity has arisen for a Appointments Officer to come and join our lovely Call Centre team within Medical Records. Within Medical Records the appointments team are responsible for booking appointments, printing referrals and communicating with patients over the phone. You may also be required to work within our small call centre team...

The post holder will provide administration support to the Urgent Treatment Centre incorporating the single point of access and referral service, along with the final hour of the shift supporting the GP Out of Hours service. The call handler will be expected to act as first point of telephone contact for all healthcare professionals and accept GP practice...