![Home Instead](https://media.trabajo.org/img/noimg.jpg)
Quality and Compliance Officer
2 months ago
**Company Description**
Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide.
**Job Description** The Role**
- Responsible for ensuring that processes adhere to and comply with regulations, Franchise Standards, legislation and brand guidelines.
- Work with internal teams to provide support and guidance on regulatory framework, policies & procedures.
- Undertake internal audits to improve service quality and meet Franchise Standards escalating issues where appropriate.
- Collate trend analysis and define and implement relevant action plans.
- Identify, assess and manage compliance risk within the business, meeting the Franchise Standards and regulatory requirements.
- Support the Client Experience and Care Professional Experience teams in the preparation for regulatory inspections and Franchise audits.
- Hold training sessions on the relevant areas of care compliance to ensure the care team are understanding of their role and responsibilities
- Undertake mock CQC inspections and prepare compliance reports and action plans
- Collate evidence for CQC inspections following the up to date guidance and KLOEs
- Act as the Privacy Champion ensuring that all processes comply with GDPR.
- Update and maintain the GDPR Data Registers for the office.
- Ensure Marketing campaigns and associated materials adhere to Home Instead’s brand guidelines
- Regularly review and keep up to date with changes in regulatory, legislative and market practices that impact the business
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
**Essential Criteria**
- Knowledge and understanding of current legislation and specific regulations to Health and Social Care.
- Previous experience of working to quality standards in the NHS or as a Registered Manager
- Minimum Level 5 Health and Social Care Qualification or RMA, Social, Health Care or Nursing/Medical Degree
- Ability to provide detailed quality reviews of performance against internal and external quality standards, providing constructive feedback for improvement
- Passion for delivering the highest quality care to our clients and helping them to live. independently and happily in their own homes
- Good communication skills with the ability to build rapport quickly.
- Confidence to escalate non-compliance issues.
- Excellent attention to detail with the ability to work accurately under pressure.
- Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Be organised and flexible to meet the needs of the business
**Additional Information
-
Graduate Quality Assurance Officer
3 months ago
Lytham, United Kingdom Tangerine Holdings Full timeTangerine is a successful, growing group of businesses based in the delightful seaside town of Lytham St Annes️. We are a family business from Farming Roots. The Group consists of three divisions VetPlus - a global leader in companion animal nutraceuticals, Agri Lloyd, an agriculture focused unit and Mill Farm Sports Village a multi-purpose leisure...
-
Compliance Administrator
2 months ago
St. Asaph, United Kingdom Retrofit Compliance Services Full timeRetrofit Compliance Services is a growing organisation with offices in the North East of England and North Wales. We are looking for a new member of the team as we begin to grow who is diligent and looking to begin a new career in a thriving industry. We provide Assessment, Coordination and Design services for companies who operate within the ECO Industry as...
-
Compliance Administrator
1 month ago
St. Asaph, United Kingdom Retrofit Compliance Services Full timeRetrofit Compliance Services is a growing organisation with offices in the North East of England and North Wales. We are looking for a new member of the team as we begin to grow who is diligent and looking to begin a new career in a thriving industry. We provide Assessment, Coordination and Design services for companies who operate within the ECO Industry as...
-
Compliance Administrator
2 months ago
St. Asaph, United Kingdom Retrofit Compliance Services Full timeRetrofit Compliance Services is a growing organisation with offices in the North East of England and North Wales. We are looking for a new member of the team as we begin to grow who is diligent and looking to begin a new career in a thriving industry. We provide Assessment, Coordination and Design services for companies who operate within the ECO Industry as...
-
Coastal Operations Officer
3 months ago
Lytham St. Annes, United Kingdom Maritime and Coastguard Agency Full time**Details**: **Reference number**: - 349266**Salary**: - £28,119- Up to £3,000 of additional allowances which includes: £1000 for Weekend and Public holidays and £2000 for Enhanced Weekend and Public Holidays.**Job grade**: - Executive Officer**Contract type**: - Permanent - Fixed term**Length of employment**: - This post is offered on a fixed term...
-
Senior Operational Leader
2 months ago
Lytham St. Annes, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 355677**Salary**: - £40,201 - £43,347- National £40,201 to £43,347**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time,...
-
Security Officer
2 months ago
Lytham St. Annes, United Kingdom Mitie Full timeJob ref - 52089 Retail Security Officer - M&S Location: M&S Store, Clifton Drive South, Lytham St Annes, FY8 1LP Salary - £12.15 per hour Guaranteed 40 hours per week, permanent location. Have you ever considered a career in security? Mitie can help you achieve your goals and develop you in your career by providing you with the best training and career...
-
Quality & Compliance Coordinator
2 weeks ago
St. Albans, United Kingdom CBRE Local UK Full timeJob description Company: CBRE GWSJob Title: Quality & Compliance CoordinatorLocation: Nuffield Health - Highfield Park Dr, St AlbansReporting to: Compliance ManagerHours/Working Pattern: Mon - Fri 08:00 - 17:00 (Hybrid working) - 40hrs inc. 60min unpaid lunch Company Profile:CBRE is the global leader in real estate services and leverages the industry's most...
-
Quality and Compliance Advisor
2 months ago
St. Asaph, United Kingdom GreenThumb Full timeAre you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. **Title**: Quality and Compliance Advisor **Location**: St Asaph, Denbighshire **Hours**: 37.5 hours per week Monday - Friday (Full Time) Conveniently located on Junction 26...
-
Temporary Office Administrator/receptionist
2 months ago
Lytham St. Annes, United Kingdom Sustainable Energy First Full time**Office Administrator** **Description**: At Sustainable Energy First we are driven to inspire and empower our people to make an environmental and economic difference for themselves, our clients, and the planet. As a leading energy and utility management consultancy, Sustainable Energy First delivers its core services which include procurement, revenue...
-
Assistant Compliance Officer
3 months ago
St Albans, United Kingdom Outsourced Professional Administration Ltd Full timeTo provide Compliance assistance to the Head of Risk Compliance Officer. To support and contribute to the provision of a professional compliance interface between OPAL and its clients and maintain effective regulatory controls within the firm. Ensure all relevant regulatory requirements are met including the FCA’s Conduct Rules and Principles. Minimum 2...
-
Adminstration Officer
2 months ago
Lytham St. Annes, United Kingdom Age UK Lancashire Full time**Information & Advice Service**: **Salary: £20,750 per annum FTE**: **Location: Lytham St Annes (Flexible)**: **Hours: 21hrs per week**: **(Days and times to be discussed at interview)**: Age UK Lancashire develops and delivers services for older people across Lancashire, Southport and Blackpool. We offer person-centred, quality-assured information,...
-
Investigations Leader
2 months ago
Lytham St. Annes, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 357881**Salary**: - £52,412 - £63,517**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
Library Officer
3 months ago
Lytham St. Annes, United Kingdom Lancashire County Council Full timeSalary £25,979 - £29,777 | Permanent, Part Time, 20.5 hours per week | Lytham library | Do you have strong people and leadership skills, a passion for reading and a desire to share this with a wide range of customers If so, we have an ideal opportunity for you! **We are currently recruiting ** A **Library Officer **to manage **Lytham Library. **This is...
-
Library Officer
2 months ago
Lytham St. Annes, United Kingdom Lancashire County Council Full timeSalary £25,979 - £29,777 | Permanent, Part Time, 20.5 hours per week | Lytham library | **International Sponsorship **- this role is **not **open to international sponsorship Do you have strong people and leadership skills, a passion for reading and a desire to share this with a wide range of customers If so, we have an ideal opportunity for you! **We...
-
Quality Assurance and Compliance Specialist
2 days ago
St Albans, Hertfordshire, United Kingdom CBRE Local UK Full timeCompany:CBRE Local UKPosition: Quality Assurance and Compliance Specialist Location: Remote/Hybrid Reporting Structure: Reports to the Compliance Manager Work Schedule: Monday to Friday, 08:00 - 17:00 (Hybrid working) - 40 hours including a 60-minute unpaid lunch break Company Overview: CBRE is a leading global provider of real estate services, utilizing an...
-
Assistant Compliance Officer
2 months ago
St Albans, United Kingdom National Pharmacy Association Full timeJob Advert **Assistant Compliance Officer - Permanent, Full Time** Do you have 3-5 years experience of working in a compliance role? Are you someone who has detailed and current knowledge of the PRA/FCA and other rules and guidance? Are you someone who has good working knowledge of the financial services industry with an emphasis on insurance and...
-
Assistant Compliance Officer
3 weeks ago
St Albans, United Kingdom Abacus Consulting Full timeAssistant Compliance Officer, successful FCA Regulated business, St Albans, to £45,000 Fantastic opportunity to develop a career in FCA regulated compliance. Working within an established financial services company, the role of Assistant Compliance Officer will support the compliance team to monitor and analyse the company’s compliance with regulatory...
-
Assistant Compliance Officer
3 weeks ago
St Albans, United Kingdom Abacus Consulting Full timeAssistant Compliance Officer, successful FCA Regulated business, St Albans, to £45,000Fantastic opportunity to develop a career in FCA regulated compliance. Working within an established financial services company, the role of Assistant Compliance Officer will support the compliance team to monitor and analyse the company’s compliance with regulatory...
-
Assistant Compliance Officer
2 weeks ago
St. Albans, United Kingdom Abacus Consulting Full timeAssistant Compliance Officer, successful FCA Regulated business, St Albans, to £45,000 Fantastic opportunity to develop a career in FCA regulated compliance. Working within an established financial services company, the role of Assistant Compliance Officer will support the compliance team to monitor and analyse the company s compliance with regulatory...