Administrator

2 weeks ago


Hemel Hempstead, United Kingdom Red Door Recruitment Full time

A friendly local training company is recruiting for an administrator to join their small but busy team based in Hemel Hempstead

You would be providing administrative support to the team and the students who engage in the organisation’s services.

They are looking for someone to join them as soon as possible and are therefore recruiting for this role on a temporary or temp to perm basis.

**What’s in it for you?**
- Salary: £13.50-14.50p/h + holiday pay
- Hours: 35hrs
- 9.30-5pm for temporary role (potentially longer hours in perm position)
- Working in fast-paced, close-knit team
- Hybrid work available after training

**Key Responsibilities**:

- Responding to incoming enquiries via phone, online sales system and live chat
- this would involve answering questions about the courses offered and arranging appointments with course advisors
- Liaising with current students; providing them with course documentation and details, access to the learning platform, answering queries and managing any first line issues
- Course administration - creating webcast link, organising printed materials, managing student feedback and correlating feedback for analysis
- Contacting Tutors & Teachers regarding college events and supporting them administratively
- Learning how to make updates to the website and internal membership hub
- Supporting the directors with ad hoc work such as proof reading, editing, copywriting,
- General office duties to include filing, scanning, photocopying, archiving

**What the employer is looking for**:

- Excellent skills in MS Office: Excel, Word, PowerPoint
- CRM experience - Zoho CRM or similar is desirable
- Acute attention to detail and exceptional organisation skills
- Good to excellent communications skills, written and spoken
- Ability to problem solve
- WordPress or the ability to learn website skills
- Desktop publishing/social media design skills would be an asset
- Background or interest in psychology may be beneficial
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Job Types**: Full-time, Permanent, Temporary contract, Temp to perm

**Salary**: £13.50-£14.50 per hour

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Hemel Hempstead

Reference ID: AS3096


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