Summer School Operations Manager

2 weeks ago


Hastings, United Kingdom EF Language Travel Full time

**EF Hastings is re opening its Summer Language School in 2023, we are looking for a summer school operations manager to take on the running of this site.**

**_About the role_**

In this role you will assume overall responsibility for the smooth running of our Hastings
- Summer language school - ensuring a high level of customer service and student satisfaction as well as operating the destinations budget.

Our EF Hastings site is open from **_June to August_** and plans to have 100s of international students, who will immerse themselves on 2 and 3 week English language courses with a complete activity programme. The destination is a HostFamily site only and the role requires the person to be heavily involved in the re registration of the existing database alongside new hosts.

The summer site operates out of the East Sussex College in Hastings during the summer production months. You will report to the regional operations manager who will support in the re opening of the site.

**We are looking for the suitable persons to start full time from January 31st 2023. Applications will close January 13th 2023.**

**Your key tasks will consist of, but not be limited to**:

- Overall management of the Hastings summer school
- Overall student welfare responsible
- Responsible for recruitment, retention and training of seasonal staff
- Timetabling of lessons and/or activities
- Academic/overall support for local and foreign staff
- Management of local team incl. Assistant Operations Manager, Accommodation Manager, Centre Managers, Activities Managers and Academic Managers
- Organization of host family accommodation for students and staff.
- Ensuring provision of high quality service before and throughout the course
- Liaison with Worldwidesales offices
- Budgetary control
- Participation in an on-call rota

**_Requirements_**
- Previous management experience
- Business-minded with a strong sense of customer service
- Experience of working with young people
- Enthusiastic, well organised and a natural leader
- Have the right to live and work in the country of employment
- Complete fluency in English

**Benefits of working with EF**
- The opportunity for international travel
- 25 days holiday plus bank holidays
- Yearly professional development budget
- Access to the EF community card for discounts locally and UK wide.

**The position will be based in Hastings town centre.


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