Customer Care Administrator/receptionist

3 weeks ago


Belfast, United Kingdom Brook Street Full time

Brook Street is delighted to be working on behalf our client, a leading organisation to recruit a new Customer Care Administrator/Receptionist to join their team, based here in Belfast.
This is an excellent opportunity to join a growing organisation that have a reputation for a talented support team who make a difference to communities throughout Northern Ireland.

Duties include

" Provide all aspects of customer care to the owners and residents of the ARC apartments, record and update tenant issues and maintenance on the customer care database

" Preparing tenant manuals, issue and management of gate key fobs and electronic door entry system for tenants

" Assist with inspections of apartments and common parts, preparation of condition reports, photographic records and dealing with the actions thereafter

" Take gas and electric meter readings at tenant changeovers

" Assist property team with purchasing items for apartment fit out and then fitting out

" Checking CCTV footage after incidents, liaising with security and police, preparing images and logs of events

" Any other duties within the competence of the post holder as required

" Administration including managing post, typing/issuing of correspondence, reports and purchase requisitions, photocopying, filing, and binding

" Provide a professional and courteous reception for all visitors to the TQL office

" Arrange meetings and provide refreshments for same

" Complete weekly office fire safety test

" Ad hoc administrative assistance to any aspect of the business as required

Essential Criteria
" A minimum of 5 GCSE's (or equivalent) at Grade C or above, including English and Maths
" A minimum of 1 year's administration experience gained in a professional office environment
" Excellent IT skills including sound working knowledge of MS Office Suite
" Excellent telephone manner and communication skills both written and oral
" Willingness to work positively within a team environment with strong emphasis on flexibility, collaboration, and efficiency
" Excellent organisational skills and capable of working to critical deadlines, whilst using own initiative
" Must be self-motivated with a keen interest in delivering the highest level of customer care.

**Desirable Criteria**:
" A recognised qualification in Property Management or related field
" A minimum of 1 year's administration experience gained in property management or similar environment
" Experience of using Qube or other similar specialist property management software

Working Monday to Friday - office hours
Salary DOE - £21-£22K per annum
If interested, please send CV via the link


  • Dental Receptionist

    1 month ago


    Belfast, United Kingdom Lisburn Road Dental Care Full time

    **About us** Lisburn Road Dental Care is a small business in Belfast, BT9 7GT. We are professional, agile, and our goal is to Give our patients the best dental care possible.. Our work environment includes: - Modern office setting - Growth opportunities Dental Receptionist **Duties**: - Greet and welcome patients as they arrive at the dental office -...


  • Belfast, United Kingdom Vickerstock Ltd Full time

    Receptionist/Administrator Vickerstock are working with a leading Construction Consultancy company located in Belfast to recruit for a Receptionist/ Administrator to join their team. The Receptionist/ Administrator will provide receptionist and general administrative support to the team. **Your new role as a Receptionist/ Administrator**: - Operate...

  • Receptionist

    2 days ago


    Belfast, United Kingdom Bupa Dental Care Full time

    Receptionist at Bupa Dental Care Belfast, Ormeau Road Total Orthodontics Full Time 40 hours per week Monday-Friday Receptionist required for busy orthodontic practice with 6 surgeries. Dental reception experience preferred Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people...


  • Belfast, United Kingdom Vickerstock Full time

    Posted 08 August 2023 Salary Negotiable LocationBelfast Job type Permanent DisciplineProfessional Services Jobs Reference8434_1691499738 Contact NameMary Quinn **Job description**: Receptionist/Administrator Vickerstock are working with a leading Construction Consultancy company located in Belfast to recruit for a Receptionist/ Administrator to join...

  • Receptionist

    18 hours ago


    Belfast, United Kingdom Bupa Dental Care Full time

    Receptionist at Bupa Dental care Belfast Cranmore, Part Time 3 Days per week M- 8:30-5:15 W- 8:15-5:00 T - 12:30-5:00 Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with...


  • Belfast, United Kingdom Nominate Recruitment Full time

    **Job Title: Receptionist / Administrator** **Location: Belfast City Centre ( Office Based)** **Salary and Benefits: Hourly rate dep on experience** **Hours of work: 9am-5pm Mon to Fri** **Employment Type - Temporary ongoing** **Interview Process: Immediate Start** **The Right Client**: - Nominate Recruitment are thrilled to be partnering with a...


  • Belfast, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Greet and welcome visitors with a professional and friendly manner - Schedule appointments and organise meetings - Utilise computerised systems for managing information - Handle customer inquiries with professionalism **Qualifications**: - Proven experience in a receptionist or administrative role - Strong organisational abilities with...


  • Belfast, United Kingdom Ark Housing Full time

    Closing Date: 03/01/2024 Reporting to the Maintenance and Property Services Manager, the Receptionist/Administrator will provide a customer facing reception and call handling service at head office and will provide day to day administrative assistance and support to the property services team.

  • Dental Receptionist

    1 month ago


    Belfast, United Kingdom Ormeau Dental Care Full time

    An exciting opportunity has arisen for a Dental Receptionist with experience to join Ormeau dental care, a modern dental practice based in Central Belfast. Dental nursing experience is preferred but not essential. We are looking for a receptionist with exceptional communication skills and a personable approach to patients. You will be forward thinking,...


  • Belfast, United Kingdom Excel Recruitment Full time

    Excel Recruitment is currently recruiting for a Receptionist/Administrator on a permanent full-time basis, based in the Holywood area with a salary of £22,308 per year and staff benefits. Our client has a global reach in the Social Care sector, offering a wide range of services that support Adults and Children with learning disabilities. This client...


  • Belfast, United Kingdom Nominate Recruitment Full time

    **Job Title: Receptionist / Administrator** **Location: Belfast City Centre ( Office Based)** **Salary and Benefits: Hourly rate dep on experience** **Hours of work: 9am-5pm Mon to Fri** **Employment Type - Temporary ongoing** **Interview Process: Immediate Start** **The Right Client**: - Nominate Recruitment are thrilled to be partnering with a...


  • Belfast, United Kingdom Healthcare Ireland Group Full time

    **Receptionist - Bannview Care Home, Banbridge.** **15 hours per week, 9am to 12noon/ 9:30am to 12:30pm Monday to Friday.** **The Role** You will be required to be the first point of contact for visitors entering the home, as well as provide an efficient and effective administrative and secretarial function, including document and report...

  • Receptionist

    2 weeks ago


    Belfast, United Kingdom Smart Dental Care Full time

    The Practice Bradbury Dental Centre is a 3-surgery practice, providing mixed NHS and Private treatments, situated in a fantastic location that boasts state-of-the-art equipment. We have a passionate team of expert dentists, nurses and key staff to help deliver state-of-the-art treatments and service excellence. Part of our success is the closeness of...


  • Belfast, United Kingdom Reed Business Support Full time

    **Medical Receptionist/Administrator** **A reputable and well-established organisation based in Belfast, are currently seeking an experienced Receptionist/Administrator to join their team.** This is a Full-time, permanent position. Working hours: 8.30am-5pm **Job Purpose**: You will be responsible for working efficiently with the team to provide...

  • Receptionist

    1 week ago


    Belfast, United Kingdom Channel Partners Limited Full time

    We are seeking a reliable and organized Receptionist to join our team. The Receptionist will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our office. **Duties**: - Greet and welcome visitors in a professional and friendly manner - Answer and direct incoming phone calls - Provide...

  • Medical Receptionist

    1 month ago


    Belfast, United Kingdom Ashton Recruitment Full time

    Role: Medical Receptionist Location: East Belfast Hours: Monday and Tuesday 8.30-5.30pm, Wednesday 8.30am-5pm, Thursday 2pm-6pm, Friday 9am-5pm Duration: Temp - Perm Hourly Rate: £10.41 per hour - General Administration - Liaising with Doctors and Patients - Answering Calls - Dealing with general enquiries and booking appointments - Data Entry -...

  • Receptionist

    1 month ago


    Belfast, United Kingdom Replay Physio + Performance Full time

    **Job Role**: As Receptionist, you will be the first point of contact for all clients and staff, handling both internal and external calls for the company, ensuring first class customer service. Administration role to include diary booking, and collation of invoices to relevant insurance companies and affiliates. **Essential Criteria**: - Previous...

  • Medical Receptionist

    1 month ago


    Belfast, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment are currently recruiting for our client based in East Belfast. Role: Medical Receptionist Location: East Belfast Hours: Monday and Tuesday 8.30-5.30pm, Wednesday 8.30am-5pm, Thursday 2pm-6pm, Friday 9am-5pm Duration: Temp - Perm Hourly Rate: Starting from £19,000 - General Administration - Liaising with Doctors and Patients -...


  • Belfast, United Kingdom Excel Recruitment Full time

    Excel Recruitment is currently recruiting for a Receptionist/Administrator on a permanent full-time basis, based in the Holywood area with a salary of £22,308 per year and staff benefits. Our client has a global reach in the Social Care sector, offering a wide range of services that support Adults and Children with learning disabilities. This...

  • Receptionist

    1 week ago


    Belfast, United Kingdom CHANNEL ALT LTD Full time

    We are seeking a professional and friendly Receptionist to join our team. The Receptionist will be the first point of contact for our company, providing administrative support and managing the front desk operations. **Duties**: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Perform data entry...