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Meeting & Events Co-ordinator

3 months ago

Letchworth, United Kingdom Letchworth Hall Hotel Full time

An Exciting opportunity has arisen for a Meeting &Events Coordinator to join our team at Letchworth Hall Hotel. Letchworth Hall is owned and operated by Fairview Hotels who own and operate 13 branded hotels throughout the UK.

We are looking for an individual with integrity and a can-do attitude, passionate about delivering great service and taking responsibility for organising and delivering a wide range of events, from corporate meetings, team buildings, celebration parties to weddings and Christmas Functions.
- Excellent communicator and able to connect with all levels in the business
- Effective organisational skills; able to prioritise tasks and self-manage a demanding workload or reactive and proactive work
- Strong eye for detail

**Main Responsibilities**:

- To provide a warm, courteous and prompt response to telephone enquiries.
- To ensure correct booking details are taken from bookers and recorded accurately in the booking system.
- Producing proposals, contracts for guests, menus, and weekly function sheets for respective departments, in line with hotel policy
- To have a full understanding of the room capacities, facilities and set-up options to maximise the space available on the meeting room floors.
- High sense of responsibility for all functions throughout the event.
- Liaising closely with Reservations, Front Office & F&B teams to ensure the success of all event bookings.
- Checking arrangements are correct and in place on the day of the event.
- Ensuring billing is correct and invoices sent out in a timely manner.

Previous hotel experience with a good working knowledge of Opera PMS & Sales & Catering Preferred, but not essential, as full Opera Training will be provided.

**Job Types**: Full-time, Permanent

Pay: From £26,500.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Event Management: 1 year (preferred)

Work Location: In person

Expected start date: 01/07/2024