Business Administration Specialist

3 months ago


Bradford, United Kingdom DB Schenker Full time

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

**Join our team as a Business Administration Specialist in Bradford**

We're seeking a detail-oriented Business Administration Specialist to join us in ensuring the seamless operation and catering to the needs of valued customers within our branch. If you're passionate about efficiency and customer satisfaction, this role is for you.
- ** Location**: Bradford, UK
- ** Hours**: 9:00 to 17:00 (Monday to Friday)
- ** Salary**: £25,000

**What will you be doing?**
- Process all documents and assist with customers requirements within the branch efficiently and effectively.
- Investigate and promptly respond to queries and complaints from external, internal customers, and suppliers, maintaining a high standard of service.
- Administer daily paperwork for inbound and outbound shipments, ensuring accuracy and adherence to procedures.
- Maintain documentation completeness in alignment with Key Performance Indicators (KPIs), facilitating smooth operations and audit readiness.
- Handle invoice processing, accurately distributing charges to relevant departments and maintaining thorough billing records.
- Facilitate interdepartmental cross-billing and invoicing, ensuring seamless financial transactions across the organization.

**About You**
- **
Strong Customer Service Skills**: Essential for providing exceptional service to our valued customers, ensuring satisfaction and fostering positive relationships.
- ** Effective Communication**: Clear and concise communication skills, both written and verbal, facilitating smooth interactions with customers and colleagues.
- ** Excellent Organisational Skills**:Ability to prioritize and manage high workloads efficiently, even in challenging situations, while consistently meeting deadlines.
- ** Ability to Make Considered Decisions**: Capacity to make thoughtful and consistent decisions, ensuring tasks are completed effectively, particularly under pressure.
- ** Fast and Accurate Data Entry**:Proficiency in speedy and precise data entry, maintaining the integrity of records and enhancing operational efficiency.
- ** Working Knowledge of SAP**:Familiarity with SAP, streamlining processes and contributing effectively to our operations.

**What We Offer**
- **Comprehensive Training**: Full training and continuous professional development to ensure compliance with regulatory requirements.
- **Pension Scheme**: Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
- **Holiday Entitlement**: 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
- **Career Advancement**:Explore various career paths and take advantage of development opportunities within our organisation.

**Next Steps**-
At DB Schenker, we embrace diversity and are dedicated to enhancing it further. We welcome all applicants, regardless of gender, age, disability, nationality, religion, or sexual orientation.**Benefits**:

- We’re strong believers in continual training and development for our people. After all, your success is our success.
- Our vacation and leave policies reflect our belief in proper work-life balance.
- See the world with DB Schenker If you’re searching for an international challenge, we offer plenty of opportunities.



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