Senior Administrator

3 weeks ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Senior Administrator - Pre-operative Assessment Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

As a member of our team, you will provide a quality service that support our high standards of patient care.

You will be responsible for coordinating patient appointments, reception, and serving as a reference for staff and patients while also developing yourself and junior colleagues.

You will be responsible for maintaining the administrative organisation of the service. You will also support the Senior Nurse in coordinating patient flow, progressing, and maintaining high service standards.

The POA Administrator will work according to their experience and competence, with some responsibility for decision-making. However, direct supervision will be provided when required for unfamiliar work.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


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