Polish Speaking Customer Service Advisor
4 weeks ago
Multitask Recruitment Solutions have an exciting opportunity to work for a company that is powered by innovation and guided by experience, based in Warrington. This is a fantastic opportunity for
**Customer Service **to grow with a company that values each employee with the utmost respect and transacts each piece of business at the highest ethical standard.
**Hours**: Monday to Friday - 8am-4pm
- Previous experience of customer service, administration and sales support desirable.
- Good longevity in previous roles.
- Self-motivated, success-driven and hard-working.
- Building rapport with each customer and excellent questioning skills.
- Experience of working within a strong customer focused team environment.
- Attention to detail.
- IT and systems literacy.
- Polish speaking would be advantageous
**Duties Include**:
- To provide a full range of administrative and clerical support to the sales team.
- Deal with all customer issues and complaints effectively.
- Process credits and refunds to customers accounts.
- Update customers with despatch information for their orders.
- Maintain effective records of all customer communications within appropriate systems.
- Liaise with our courier to check the progress of delivery and providing tracking information to customers.
- Carry out delegated work in the absence of other colleagues.
- Contribute to the development of standard operating procedures and processes.
Multitask Recruitment Solutions is committed to equal opportunities for everyone, basing decisions solely on suitability for the job.
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