Customer Service Advisor

3 weeks ago


Warrington, United Kingdom Brookson Full time

**Job Title**:Customer Service Advisor

**Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station

**Working Hours**: Hybrid/Flexible working - 37.5 hours a week???????

**If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you**

With our market-leading, 18-month training program, you will gain an excellent knowledge of the industry and business which will enable you to progress your career with Brookson.

After training, we offer the option to work in the office each day if that’s your preference, or we have the option for hybrid working which would mean a minimum of 2 days in the office with the rest remote working. The core team hours are 9.00 am - 5.00pm and we have options for people to work flexibly around their home life.

Internally, your job title would be Business Advisor.

**What will you be doing as a Customer Service Advisor?**

Our customer service team receives a wide range of enquiries from our valued existing customers on topics such as payslips, expenses, invoices, tax, and more.

As Customer Service Advisor you will take full ownership of any query you receive and ensure the right solution is found for the customer whilst ensuring you provide the best customer service and support for the customer throughout. This in turn will helpyou to build your knowledge and seek correct advice from the relevant department.

**What are we looking for in a Customer Service Advisor?**
- Experience in a phone-based customer service role
- Strong communication and listening skills
- Excellent attention to detail whilst being able to multi-task
- A friendly and empathetic telephone manner
- A positive can-do attitude to ensure the customer receives a positive experience

**Benefits**
- 18-month market-leading progression plan with a dedicated trainer
- Ongoing training and support with regular re-cap sessions
- Annual salary reviews as well as achievable quarterly commission which starters after your 4th month
- Hybrid/flexible working options available
- 23 days’ annual leave, plus bank holidays and your Birthday day off each year plus the opportunity to buy and sell holidays
- Wellbeing benefits include discounted gym membership, access to mindfulness resources, confidential support 24/7, direct GP access, and in house Mental Health First Aid team to name a few
- Cycle to work scheme
- Local and online discounts
- Life Assurance policy and Health Care cover
- 5% company pension contribution after 3 months
- Free Financial Advice including Mortgages, Savings, Pensions, and more.

**Next Steps**

All applicants are required to have right to work in the UK (sponsorship not available for this role)



  • Warrington, United Kingdom Fine Recruiting Ltd Full time

    **Customer Service Advisor/Bodyshop Advisor required for a leading accident and repair centre based in Warrington.** As a Customer Service Advisor / Bodyshop advisor, your day-to-day duties will include: - Dealing with high volume calls - Booking customer vehicles in for repair - Liaising with insurance companies and uploading the insurance claim to the...


  • Warrington, United Kingdom Fintelligent Full time

    We are recruiting for an award-winning insurance company located in Preston Brook to work in their Sales and Service team as a Customer Service Advisor. You will be joining an organisation that's have won the "Investor in People - Gold Award" which a remarkableachievement for any company to have. This prestigious accreditation is recognised as a 'mark of...


  • Warrington, United Kingdom certas energy uk ltd Full time

    **We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood head office. Working as part of our Lubricants Team, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, Customer Service Advisors have...


  • Warrington, United Kingdom Matched Group Full time

    Customer Service AdvisorRole: Establish, build and maintain trust with colleagues, customers, and colleagues to ensure projects and orders are delivered successfully and with superior customer serviceLocation: Daresbury office, Monday - Friday standard hoursWHY? Fast growing & leading IT Consultancy Competitive basic + benefits + monthly commission Do you...


  • Warrington, United Kingdom Exertis Full time

    **Company**:Certas Energy**Req ID**:7066**Salary**:DOE**Location**:Warrington, GB, WA3 6XG**Contract Type**:Permanent**Date Posted**:3 Apr 2024**Description**: **Customer Service Advisor** **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** - Working as part of the...


  • Warrington, United Kingdom The Curve Group Full time

    **Customer Service Advisor** Do you have a background in customer service? Is putting your customers’ needs at the heart of everything that you do? Want to earn up to £450 per month bonus? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. Founded in 2017, our client are specialists in helping people...


  • Warrington, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Basic Salary: £22,672 + £1200 attendance Bonus** **Warrington WA4** **Office Hours** **June Start Date** We are looking for customer service advisors to join an expanding team in Warrington. We are looking for someone who is confident and has a natural ability to build a strong rapport with customers. You will be joining a...


  • Warrington, United Kingdom Meriden Media Full time

    Our client offers end-to-end renewable energy solutions (green energy), from consultancy and training services to system design, to the provision of technology and its installation and maintenance. Working as part of a team you will be responsible for dealing with customer enquiries, making customer care calls, and making sure you always provide the best...


  • Warrington, United Kingdom Meriden Media Full time

    Our client offers end-to-end renewable energy solutions (green energy), from consultancy and training services to system design, to the provision of technology and its installation and maintenance. Working as part of a team you will be responsible for dealing with customer enquiries, making customer care calls, and making sure you always provide the best...


  • Warrington, United Kingdom Brookson Group Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** With our market-leading, 18-month...


  • Warrington, United Kingdom Brookson Group Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**:£22,000 **Start Date**: Monday 24th April 2023 **If you are looking to join a market-leading company and have phone-based customer service experience, we would...


  • Warrington, United Kingdom Brookson Group Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** With our market-leading, 18-month...


  • Warrington, United Kingdom Brookson Group Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** With our market-leading, 18-month...


  • Warrington, United Kingdom Jobwise Ltd Full time

    Are you immediately available for work in the Warrington area? We are currently recruiting for a growing business based in the Warrington WA4 area. This position will be Customer Service based, working in a vibrant and dynamic call centre. This role offers set hours Monday to Friday either 8AM - 5PM or 9AM - 6PM with nolate nights and no weekends! Along with...


  • Warrington, United Kingdom Howard James Recruitment Consultancy Ltd Full time

    Experienced Customer Services Advisor Location: Winwick, Warrington Our client, a leading service provider, is experiencing significant growth and is seeking an experienced Customer Services Advisor to join their team in Winwick, Warrington. Key Responsibilities: * Manage a high volume of inbound and outbound calls efficiently. * Handle customer...


  • Warrington, United Kingdom brookson group Full time

    **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** Joining Brookson, you will gain an excellent knowledge of the industry and business which will enable you to progress your career. After training there is the option to work in the office each day if that’s your...


  • Warrington, United Kingdom Capital Recruitment Group Full time

    Capital Recruitment are recruiting on behalf of a high street furniture retailer for **Customer Service Advisors** The role of a Customer Service Advisor involves: - Making outbound calls - Taking inbound calls - Entering data into a system - Booking appointments - Be computer literate - Pay attention to detail - Be prepared to work in a fast pace...


  • Warrington, United Kingdom Uniting People Full time

    _**Customer Service Advisor**_ **As a Customer Service Advisor**: - You will be speaking to customers daily - Helping them with any issues they may have and aiming to resolve as quickly as possible - Taking payments or setting up direct debits - Finding the correct product or service for the customer - Working towards KPI's - No sales targets! - **The...


  • Warrington, United Kingdom Howard James Recruitment Consultancy Ltd Full time

    Experienced Customer Services AdvisorLocation: Winwick, WarringtonOur client, a leading service provider, is experiencing significant growth and is seeking an experienced Customer Services Advisor to join their team in Winwick, Warrington.Key Responsibilities: * Manage a high volume of inbound and outbound calls efficiently. * Handle customer inquiries with...


  • Warrington, United Kingdom Page Personnel Secretarial & Business Support Full time

    An excellent opportunity has arisen for an experience Customer Service Advisor to join our client on a 1 year FTC. You will provide support to the UK sales team and ensure all customer calls and enquiries are answered as efficiently as possible. Our clientis a large manufacturer in the Warrington area. **Client Details** An excellent opportunity has arisen...