Personal Assistant

5 months ago

Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

To be responsible for providing an effective and efficient administrative and support service to the Cellular Pathology Department. The post holder will be required to work independently and exercise a significant level of initiative in organising the administrative workload of the Department.

To work with the Cellular Pathology Management team to ensure the laboratory team are managed appropriately and efficiently, providing an additional level of support to all staff within the department.

To manage and maintain Health Rosters and departmental sickness monitoring.

To assist in the recruitment process within the department.

To provide administrative support with project work.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To receive and process all incoming mail to the Department, acting independently on correspondence, and bringing relevant matters to the timely attention of the management team and the Consultants.

To arrange meetings, functions, prepare agendas, type letters and minutes, dispatch documents as appropriate. Checking multiple diaries to organise complex meeting schedules.

To deal professionally with complex, sensitive issues e.g. changes in staff personal circumstances, complaints, disciplinary matters in accordance with Trust procedures.

To be responsible for the implementation of effective communication systems, including undertaking 1:1 meetings and monthly review meetings.

To ensure a high quality service is delivered at all times.

To be responsible for the maintenance of Cellular Pathology personal files and undertake routine administrative personnel procedures.

Assisting the Service Lead in the administration of the recruitment of technical staff in Cellular Pathology which includes all documentation associated with recruitment. Starter/Change/Leaver Forms, Letters and Contracts.

Monitoring of Cellular Pathology staff holidays and sickness absence data.

To co-ordinate, organise and maintain records of achievement of mandatory training for the whole department.

To assist the Management team in maintaining up to date job descriptions and staff employment.

To assist the Management team in the induction of all new staff.

To carry out return to work interviews and Health & Well-being reviews, ensuring they are documented correctly and complete appropriate escalation to the Operational Managers.

To produce accurate and high quality type written material, individual reports and maintain the departmental sickness proforma for weekly and monthly submission.

Plan, prioritise and organise daily work activities.

Provide a comprehensive and proactive personal assistant service to the laboratory management team.

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