Customer Service Representative

4 months ago

Mansfield, United Kingdom Rischer and Butler Full time

**Ref 10957**

**Customer Services Advisor**

**Temp to Permanent Role**

**Part time hours 9.00am - 3.00pm**

**Mansfield, Nottinghamshire**

**£11.00 per hour depending on experience**

You will be part of the customer service team, developing and managing customer accounts with an exceptional organisation on behalf of the company, ensuring that clients’ expectations are exceeded.

**Key Responsibilities**
- Responsible for customers’ accounts, coordination of quotes, samples and order requirements as well as liaising with manufacturers to meet agreed deadlines.
- Supporting and managing the team to create quotes, ordering samples and following up on customer quotations.
- Inputting data to ensure customer information is maintained.
- Providing a link between production, suppliers and the customer to ensure that the agreed upon deadline is met.
- Liaising with team members to provide support in maintaining, growing and developing accounts.
- Proactively creating a rapport with customers to become their trusted advisor to develop accounts.

**Skills and Experience**
- Ability to work to be consistently accurate and demonstrate an attention to detail while working to a high standard.
- Self-motivated, able to work well on an individual basis as well as part of a team.
- Show good problem solving skills and being able to identify a solution in a fast moving environment.
- Able to take in information whilst building upon stable relationships.
- Influencing skills, able to gain commitment from others within the team to deliver and from clients to meet their requirements.
- Proactive attitude, finding the best options for the client and seeing the projection through to completion.

This vacancy is being advertised by Fresh Start Recruitment.

**Job Type**: Part-time

**Salary**: £11.00 per hour

Expected hours: 30 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- customer service experience gained in an office environment: 1 year (required)

Work Location: In person

Reference ID: 10957

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