Head of Sales Operations

7 months ago

York, United Kingdom boxxe Full time

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

**Your Mission**:
As part of the Senior Leadership team, the Head of Sales Operations will work closely with the sales team to deliver a best-in-class operational business. This role is responsible for managing the operational teams with boxxe ensuring the end to end customer process is seamless.

**How you’ll fit in to the big picture**:
As part of the Senior Leadership Team & working with the Sales Director, the head of Sales Operations will report direct to the Chief Revenue Officer. This role best suits those who have a hands-on approach, customer centric ensuring we achieve customer expectations and have a genuine passion to make a difference for our customers.

**What you’ll be doing**:

- Challenge & improve the end-to-end sales process, ensuring improved efficiency (ROI) and customer metrics (NPS)
- Collaborate effectively with Internal stakeholders, cross functional teams and external vendors
- Implement new reporting and planning solutions and deliver success against set objectives.
- Manage and develop the coordinators, internal account managers & customer experience team to ensure operational excellence and process efficiency
- Own the strategic aspects of the operational function
- Improve the overall customer experience and increase key customer metrics
- Accountable for accurate reporting across the organisation including revenue, forecasts, pipeline and other key metrics
- Contribute to and implement new procedures to ensure best practice
- Support the wider sales team with key-cross-functional initiatives
- Drive insights from reports & dashboards to support the business

**What experience we think you’ll need**:

- Experience in sales operations at a Head of or Senior manager role
- Strong knowledge in owning and managing an operation function
- Outstanding data driven decision making
- Operations champion ensuring the best decisions are made to future proof business
- Results driven, problem-solving and engaging the commitment of others.
- Inspirational and influential leader who ensures the business wins
- Operates with an entrepreneurial mindset and nature
- At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices._

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

  • Hospital Cleaning Operations Manager

    1 week ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Ltd Full time

    About the JobWe are looking for an experienced Housekeeping Team Leader to manage our housekeeping operations at Ramsay Health Care UK Operations Ltd. The successful candidate will be responsible for leading a team of eight Housekeeping Assistants, ensuring that the hospital's cleaning standards are consistently high and meeting the needs of our patients and...

  • Operations Sales Coordinator

    3 weeks ago

    York, York City, United Kingdom Howdens Joinery Ltd Full time

    Job OverviewHowdens Joinery Ltd is seeking a skilled Operations Sales Coordinator to support the Depot Manager with day-to-day operations and identify opportunities for sales growth. This role requires strong management experience, inspirational leadership skills, and a focus on sales.Key Responsibilities:Reviewing profit and loss statements to inform...

  • Yard Sales Operative

    5 days ago

    York, York City, United Kingdom GCS Associates Full time

    Job Overview:As a Yard Sales Operative with GCS Associates, you will be responsible for delivering excellent customer service and providing sales support in our busy building materials branch. This role involves working closely with customers to understand their needs and providing expert advice on our range of products.About the Role:This is an exciting...

  • Senior Cyber Security Operations Engineer

    3 months ago

    York, United Kingdom University of York Full time

    Role Cyber Security Operations; protecting our networks, service and information from threats, is a key priority across the Higher Education sector and here at the University of York, through investment from the University Executive Board, our Cyber Security Team must maintain an updated position in order to continue to meet the ever changing landscape...

  • Research Operations Team Manager

    3 weeks ago

    York, York City, United Kingdom University of York Full time

    Job SummaryWe are seeking a highly experienced and skilled individual to fill the position of Head of End-to-End Support at the University of York. As a key member of our research operations team, you will play a crucial role in ensuring the smooth operation of our research services.About the RoleThe successful candidate will be responsible for managing a...

  • Head of Kitchen Operations

    3 weeks ago

    York, York City, United Kingdom Sizzling Pub & Grill Full time

    About the RoleThe Head Chef will play a key role in shaping the culinary direction of our pub, working closely with the senior management team to develop and implement new menu ideas, improving food quality, and increasing customer satisfaction. This is an exciting opportunity for an ambitious and talented chef to join our team and take their career to the...

  • Co-ordinator of Sales Operations

    3 weeks ago

    York, York City, United Kingdom Page Personnel Sales Full time

    The Salary is £25,000+ per annum, making it an attractive opportunity for individuals looking to advance their careers.

  • Head of Kitchen Operations

    3 weeks ago

    York, York City, United Kingdom Go To Outsourcing Full time

    We're seeking a skilled Culinary Professional to join our team at Go To Outsourcing and help us deliver exceptional resident meal services. As a Senior Culinary Professional, you'll play a key role in ensuring that all nutritional needs are met and high standards of food quality and presentation are maintained.You'll work closely with the management team to...

  • Head Housekeeper

    6 months ago

    York, United Kingdom Lime FMS Full time

    **About us**: Lime FMS is an outsourcing provider of housekeeping solutions to hotels across the UK. Working with our clients we ensure a seamless partnership to ensure we deliver the quality and standards required to ensure each guest arrives at a welcoming room. **Come and join us as a Head Housekeeper**: The Head Housekeeper manages the housekeeping...

  • Supermarket Operations Director

    3 weeks ago

    York, York City, United Kingdom Morrison's Full time

    We are seeking a highly skilled Supermarket Operations Director to join our leadership team. In this role, you will be responsible for driving performance and profitability across our stores.About the PositionDevelop and execute strategic plans to enhance store results and drive sales growth.Cultivate a high-performance culture through talent development and...

  • Head Chef Leader

    2 weeks ago

    York, York City, United Kingdom Proper Pubs - Stonegate Group Full time

    Kitchen Leadership RoleWe are seeking an experienced Head Chef Leader to oversee the kitchen operations in our pub. As a key member of the team, you will be responsible for preparing high-quality dishes and supervising the kitchen staff.About the Role:Assist in food preparation and collaborate with the Head Chef to ensure consistent quality standards.Oversee...

  • Head of Horticulture Business Development

    3 weeks ago

    York, York City, United Kingdom Castle Howard Estate Ltd Full time

    About the RoleWe are seeking a highly experienced Head of Horticulture Business Development to lead our garden centre and tree nursery operations. The successful candidate will have a deep understanding of horticultural practices, excellent business acumen, and strong leadership skills to drive growth and profitability.Key ResponsibilitiesDevelop a strategic...

  • Dynamic Sales and Operations Specialist

    3 weeks ago

    York, York City, United Kingdom Elevation Recruitment Group Full time

    Job SummaryWe are seeking an ambitious and highly organized individual to join our team as a Sales and Operations Executive.

  • Head of Marketing

    6 months ago

    York, United Kingdom Gemini Worktops Full time

    A rare opportunity to join a very successful SME business with a creative, positive and growth-oriented culture. Our company is seeking an experienced Head of Marketing (Director level) to lead our marketing team and develop and execute effective marketing strategies. **Head of Marketing - Permanent - up to £75k** As Head of Marketing, you will be...

  • Sales and Fleet Operations Manager

    4 weeks ago

    York, York City, United Kingdom Vantage Motor Group Full time

    About the RoleThe Sales and Fleet Operations Manager will play a pivotal role in maximising sales and profitability from fleet vehicles and finance, warranty, and mechanical breakdown products at Vantage Motor Group.We are seeking an experienced sales professional with strong face-to-face sales experience to join our team. Based at Vantage Lexus Leeds, this...

  • Head of Digital

    6 months ago

    York, United Kingdom STEM Learning Full time

    Are you an experienced Head of Digital with a track record of delivering digital strategies, systems, and platforms? Are you motivated to work in the Tech4Good Space, for a business whose vision is to create “world-leading STEM education for every young person”? WRK digital are delighted to be working in exclusive partnership with STEM Learning, whose...

  • Interim Head of Highways and Transport

    6 months ago

    York, United Kingdom City of York Council Full time

    We are WorkwithYork and are working with our client to find an Interim Head of Highways and Transport. This is a temporary 6-month assignment on a hybrid basis, with 2/3 days required in York with flexibility both on offer and required. Competitive rate of pay including weekly pay, holiday pay and pension with online timesheets. **This role involves**: -...

  • Head Culinary Manager

    3 weeks ago

    York, York City, United Kingdom Everyman Full time

    Culinary Excellence at EverymanWe're committed to delivering high-quality culinary experiences in our stylish venues. As a Sous Chef, you'll play a vital role in upholding our standards of excellence.Key Responsibilities:Maintain the highest standards for all items prepared in the kitchen.Support the Head Chef in managing the kitchen's smooth operation,...

  • Store Operations Lead

    1 month ago

    York, York City, United Kingdom Acapella Recruitment Full time

    Acapella Recruitment is working with a leading menswear retailer to find an experienced Store Operations Lead for their new menswear store based in the York Designer Outlet.The ideal candidate will have a proven track record of leading management teams and contributing to the growth of retail operations.Key responsibilities will include:Liaising with head...

  • Sales Operations Expert

    3 weeks ago

    York, York City, United Kingdom Next Full time

    About Next:">We are a dynamic and fast-paced retail company that prides itself on delivering outstanding service and excellent stock operations to our customers. We're passionate about investing in our employees' development from day one and offer flexible working options to support their growth.About the Role:As a Sales Team Member, you will be responsible...