Night Support Worker

3 weeks ago


Wokingham, United Kingdom Two Saints Full time

**Hours: 38.5 Four nights on / Four nights off. Shift start/end time: 21:30- 08:30**

Our night workers will usually work an 11 hour (waking) shift between 9.30pm and 8.30am, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.

**Main Responsibilities**
- Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to all our young people, visitors to the service and the building
- You will provide informal support to young people and be a listening ear
- You will respond to telephone calls and visits by external staff
- Ensure our young people are kept safe, working within our organisational and the local authorities safeguarding procedures
- You will manage young people and visitors in the immediate external areas and any associated safety issues
- You will deal with any incidents that may arise and contact external services when necessary
- You will provide detailed handovers to day staff, regarding young people’s safety and support information
- You will carry out light cleaning tasks when required
- You will manage any building issues/maintenance as per the relevant procedure
- Complete internal and external health & safety checks and ensure information is recorded accurately on internal systems in accordance with Health and Safety regulations
- You will triage out of hours issues which may arise in service and contact the on-call manager where applicable

**Attributes & Values**:

- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Being comfortable with lone working is an requirement
- Passion for working in a client/customer facing role


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