Administrative Executive

2 months ago


Gloucester, United Kingdom Thistle Insurance Services Full time

Are you ambitious, conscientious and looking for your next challenge? Do you want to work for a forward thinking, innovative and respected company that you could progress in? If the answer is yes - then Thistle is the place for you and we would love to hear from you
We have an exciting opportunity for an Administrative Executive to join our team, this is a fantastic opportunity for an individual who is really looking to make an impact in a business and further themselves, working within the Admin team to support our Contact Centre you will support the team with all administrative tasks in addition to speaking to customers around their renewals and general account questions.
Here at Thistle, we look after our customers by firstly looking after you. We want our people to enjoy coming to work, and to grow and improve each day. We believe in treating our people well and showing them that they are what makes a company great. That's why we provide a generous benefits package that includes:
- Career progression
- Staff incentives
- Generous holidays
- Refer a friend
- Regular social events
- Competitive pension
**Location**: Our office is based in the centre of Gloucester and is accessible by car or bus, Gloucester Train Station is just a 10-minute walk away.
- Excellent communication and customer service skills leaving colleagues and customers with a positive impression.
- Professional telephone manner with proven ability to engage with customers
- Outstanding attention to detail and organisational skills
- Follow the rules and regulations as set out by the Financial Conduct Authority
- Demonstrate a willingness to learn and develop yourself to improve your performance and customer experience
**Further information **

As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.

We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
REF-205692



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