Receptionist

5 months ago

Carnforth, United Kingdom Pine Lake Resort Full time

RESORT: Pine Lake Resort

LOCATION: Carnforth, LA6 1JZ

HOURS: 40 per week

SALARY: £11.77 per hour

Reporting to the Head of Reception_,_ **the main job duties will include, but are not limited to**:

- Check guests in and out of the accommodation dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
- Answer the switchboard in a timely and professional manner
- General administrative duties and daily banking
- Be the first point of contact for all guests ensuring the expectations are met if not exceeded
- General ad hoc duties as requested by your managers

**Skills and experience** required to fulfil the role include:

- Previous experience in a similar role is advantageous
- The ability to multi task and work under pressure
- Excellent communication skills both written and verbal
- The ability to work on your own initiative as well as part of a team
- Have a ‘can do’ and positive approach
- Must be computer literate
- Resort privilege program/Employee discount throughout Europe
- Referral programme
- Generous holiday entitlement
- Access to Employee Assistance Program (EAP)
- Free parking
- Use of Leisure Facilities
- Uniform provided
- Great training opportunities
- Perks at Work Membership (discounts on various products)

**Job Types**: Full-time, Permanent

Pay: Up to £11.77 per hour

Expected hours: 40 per week

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Carnforth: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Hotel Reception: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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