Generalist Telephone Adviser/information Specialist

4 days ago


Gloucester Business Park, United Kingdom SJM Recruit Limited Full time

Generalist Telephone Adviser/Information Specialist

Location: Gloucestershire

Profile: A permanent position with a regular working pattern and opportunity to join growing company

**Salary**: £22720 per annum pro rata as this is a part time opportunity plus benefits, including pension, private healthcare scheme and a generous holiday allocation

Hours: Part Time or full time 18 hours - 37.5 hours

6 or 7.5 hour shifts available between Monday & Friday 08.00 - 8.00pm, saturday 0900am -1300pm

Qualifications & Experience:

- Citizens’ Advice / NACAB training plus two years post qualification experience or equivalent. Graduate with 2.1 legal degree or higher may be considered
- Experience of delivering information services in a professional setting
- Experience of debt advice work is highly desirable.

This is an opportunity for professional, Citizens’ Advice qualified advisers to make a positive impact and provide information on a range of topics, including the provision of information relating to employment, relationships, child and elder care, and debtmanagement.

The role offers tremendous learning opportunities, good team support from fellow professionals and a role that is varied and calls for good advice skills and valuable life experience.

The Generalist Telephone Adviser will join a team thoroughly committed to the highest professional standards and the chance to become an expert in the field of employee assistance.

The Generalist Telephone Adviser will be approachable, energetic and holding excellent written and spoken communication skills and be able to demonstrate calm, clear thinking in crisis situations.

SJM Recruit Limited is acting as an Employment Agency in relation to this vacancy.



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