Hotel Receptionist
5 months ago
**Responsibilities**:
- Greet and welcome guests as they arrive at the hotel, ensuring a warm and friendly reception.
- Efficiently handle guest check-ins and check-outs, ensuring accurate completion of all necessary paperwork and procedures.
- Provide guests with information about hotel facilities, services, and local attractions.
- Respond to guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
- Manage hotel reservations by accurately inputting and updating guest information in the property management system.
- Handle cash and credit card transactions, and maintain accurate records of all financial transactions.
- Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure guest requests are fulfilled promptly.
- Assist in resolving any operational issues or emergencies that may arise during the shift.
- Maintain the cleanliness and organization of the reception area, ensuring a professional and inviting atmosphere.
- Collaborate with the hotel team to achieve sales targets, promoting hotel services and upselling amenities to guests.
- Stay up-to-date with hotel policies, procedures, and special promotions to provide accurate information to guests.
**Requirements**:
- Excellent interpersonal and communication skills, with the ability to interact effectively with guests and team members from diverse backgrounds.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficient computer skills, including experience with hotel property management systems and Microsoft Office Suite.
- Ability to handle cash and process financial transactions accurately.
- Flexibility to work in shifts, including weekends, evenings, and holidays.
**Job Type**: Zero hours contract
**Salary**: £12.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Winchester: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- English (required)
Work Location: In person
-
Hotel Receptionist
5 months ago
Winchester, United Kingdom Marwell Hotel Full time**What will I be doing?** **This role involves weekends, weekdays and with both early and late shifts.** Use a computerized system to check guests in and out of the hotel and provide guests with clear directions to the facilities of the hotel including pool, accommodation and restaurant. Make a good first impression - a warm welcome and pleasant...
-
Hotel Receptionist
5 months ago
Winchester, United Kingdom Marwell Hotel Full time**What will I be doing?** **This role involves weekends, weekdays and with both early and late shifts.** Use a computerized system to check guests in and out of the hotel and provide guests with clear directions to the facilities of the hotel including pool, accommodation and restaurant. Make a good first impression - a warm welcome and pleasant...
-
Hotel Receptionist
5 months ago
Winchester, United Kingdom Marwell Hotel Full time**What will I be doing?** **This role involves weekends, weekdays and with both early and late shifts.** Use a computerized system to check guests in and out of the hotel and provide guests with clear directions to the facilities of the hotel including pool, accommodation and restaurant. Make a good first impression - a warm welcome and pleasant...
-
Receptionist
5 months ago
Winchester, United Kingdom The Winchester Hotel & Spa Full time**Receptionist**: **The Winchester Hotel & Spa**: **Salary**:£23800 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Winchester***: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a relaxing...
-
Night Receptionist
1 month ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeUnlock Your Potential as a Night ReceptionistWe are seeking a highly motivated and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House.About the Role:As a Night Receptionist, you will be responsible for managing the reception during the night, greeting guests upon arrival, administering check-ins and...
-
Night Receptionist
1 month ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeUnlock Your Potential as a Night ReceptionistWe are seeking a highly motivated and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House.About the Role:As a Night Receptionist, you will be responsible for managing the reception during the night, greeting guests upon arrival, administering check-ins and...
-
Hotel Night Receptionist
5 months ago
Winchester, United Kingdom Marwell Hotel Full time**What will I be doing?** As a Night Porter, you are part of a team that oversees the operation of the hotel overnight ensuring the safety and security of the hotel and guests throughout the shift. Use a computerized system to check guests in and out. You keep accurate records of which guests have arrived at, or left, the hotel. You make sure that any...
-
Night Receptionist
4 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeUnlock Your Potential as a Night ReceptionistWe are seeking a highly motivated and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House.About the Role:You will be responsible for managing the reception during the night, ensuring a warm and welcoming experience for our guests. This includes greeting...
-
Night Receptionist
4 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeUnlock Your Potential as a Night ReceptionistWe are seeking a highly motivated and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House.About the Role:You will be responsible for managing the reception during the night, ensuring a warm and welcoming experience for our guests. This includes greeting...
-
Night Receptionist
3 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeUnlock Your Potential as a Night ReceptionistWe are seeking a highly motivated and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House.About the Role:As a Night Receptionist, you will be responsible for managing the reception during the night, ensuring a warm and welcoming experience for our guests....
-
Night Receptionist Team Member
7 days ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeKey Responsibilities:You'll be the first point of contact for our guests, managing the reception during the night, administering check-ins and check-outs, and ensuring all guest enquiries/complaints are dealt with in a friendly and professional manner. This role requires a passion for delivering exceptional guest service and a courteous, pleasant...
-
Night Receptionist
2 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeDelivering Exceptional Guest ExperiencesAs a Night Receptionist at Norton Park Hotel, Spa & Manor House, you will be responsible for managing the reception during the night, ensuring a warm and welcoming experience for our guests. Your primary focus will be on greeting guests upon arrival, administering check-ins and check-outs, and addressing any guest...
-
Night Receptionist
2 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeDelivering Exceptional Guest ExperiencesWe are seeking a highly skilled Night Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As a key member of our front desk team, you will be responsible for ensuring that our guests receive a warm and welcoming experience throughout their stay.Key Responsibilities:Manage the reception during night...
-
Night Receptionist
5 months ago
Winchester, United Kingdom Holiday Inn Winchester Full time**Night Receptionist**: **£23802 **per annum****: **Holiday Inn Winchester, Winchester**: Our Holiday Inn Winchester is an exciting and innovative hotel where each day is uniquely different. Located on the edge of the beautiful South Downs National Park and within five minutes from Winchester City Centre it’s accessible location and multi-million-pound...
-
Spa Receptionist
5 months ago
Winchester, United Kingdom The ANA Spa Full time**Spa Receptionist**: **£91518.08 **per annum****: **The ANA Spa, Winchester**: Located at the Holiday Inn Winchester, The ANA Spa delivers a sense of inner peace and harmony, bringing a feeling of wellbeing and calm. A unique pearl in the hotel, discover all that the ANA Spa has to offer " including treatment rooms, wellness hydro spa, Himalayan Salt...
-
Night Receptionist 40 Hours
4 months ago
Winchester, United Kingdom Holiday Inn Winchester Full time**Night Receptionist 40 Hours**: **£22942 **per annum****: **Holiday Inn Winchester, Winchester**: Our Holiday Inn Winchester is an exciting and innovative hotel where each day is uniquely different. Located on the edge of the beautiful South Downs National Park and within five minutes from Winchester City Centre it’s accessible location and...
-
Front Desk Receptionist
5 months ago
Winchester, United Kingdom The Winchester Royal Hotel Full time**Responsibilities**: - Greet and welcome guests as they arrive at the hotel, ensuring a warm and friendly reception. - Efficiently handle guest check-ins and check-outs, ensuring accurate completion of all necessary paperwork and procedures. - Provide guests with information about hotel facilities, services, and local attractions. - Respond to guest...
-
Front Desk Associate
4 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Provide exceptional customer...
-
Front Desk Associate
4 weeks ago
Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Provide exceptional customer...
-
Receptionist
2 months ago
Winchester, United Kingdom Norton Park Hotel, Spa & Manor House Full timeDo you thrive on delivering outstanding customer service? Are you a natural people person? The important stuff: Free health club membership (T&Cs apply)Discounts across The QHotels CollectionFamily & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning &...