Order Packer and Customer Service Assistant

6 months ago

Beenham, United Kingdom Gema Records Full time

Due to continued growth within our company, we have an exciting opportunity for a Order Packer/Customer Service Assistant to join the enthusiastic team. This permanent position is well suited to an individual who is passionate about providing a high standard of Customer Service and is looking to advance their career whilst gaining hands-on experience in a thriving and supportive workplace. It is a diverse role with tasks varying from day to day.

**Key Responsibilities**
- Processing incoming deliveries which come in all shapes and sizes and consist of a wide range of products
- Preparing/packing customer orders for despatch and accepting supplier stock deliveries, both of which come in all shapes and sizes and consist of a wide range of products
- Operating their courier’s websites producing shipping labels for outgoing shipments
- Maintaining both their stock and returns databases by carrying out regular stock takes, accurately making necessary adjustments and corresponding with their suppliers to rectify delivery/returns discrepancies
- Processing customer queries via telephone so a good telephone manner is essential
- Games and Games console testing/repairing
- Supporting managerial staff with administrative office tasks.
- Strong team work ethic
- Excellent verbal and written communication skills
- Competent using Microsoft Word and Excel
- English Language GCSE Grade 3-4 (C-D) or above

This is an exciting opportunity to join a driven, hardworking and enthusiastic team with a view to assist with the continued growth of their business.

**Benefits**
- 28 days paid holiday P/A (including bank holidays)
- Company pension scheme
- Regular appraisals where outstanding performance is rewarded with salary reviews
- Staff discount with early access to the entire Music and Games industry catalogues.

**Job Types**: Full-time, Permanent

Pay: £18,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Beenham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Mechanical Team Lead

    4 weeks ago

    Beenham, United Kingdom Marshalls Full time

    Key ResponsibilitiesManage the day-to-day activities of the maintenance teamReview daily work order requests via SAP and direct contact with manufacturing areas/linesPrioritize and distribute workloadContribute to development of effective planned preventative maintenance system through data-driven analysisParticipate in plant shutdowns for maintenance and...

  • Maintenance Team Leader

    6 months ago

    Beenham, United Kingdom Marshalls Full time

    Maintenance Engineering Team Leader.3 Shift Rotating Pattern - Monday to Friday Only.Beenham, Berkshire.Highly competitive salary (inclusive of shift allowance) + overtime + benefits.Overtime is paid at for Monday - Saturday, and x2 for Sundays and bank holidays.We have ambitious plans to enhance our engineering offering at our Beenham site. With over 60...

  • Maintenance Operations Director

    4 weeks ago

    Beenham, United Kingdom Marshalls PLC Full time

    Improve Manufacturing Efficiency as a Maintenance Engineering Team LeaderWe are seeking an experienced Maintenance Engineering Team Leader to join our team at Marley, a specialist in pitched roof systems and a division of Marshalls PLC, the UK's leading hard landscaping, building and roofing products supplier.About the Role:Salary: £59,022.60 per annum,...

  • Trainee Lgv Driver

    6 months ago

    Beenham, United Kingdom Grundon Full time

    Whether you are starting out or looking for a career change, here's a fantastic opportunity to kick-start your future as a fully qualified large goods vehicle driver (category C, Class 2) based at our **Beenham depot, near Reading**. In return for your hard work in a physically demanding role, you will earn a **competitive salary, fully funded continued CPC...

  • Production Team Leader

    2 months ago

    Beenham, United Kingdom Marshalls PLC Full time

    Production Team LeaderBeenham, RG7 5PUTwo-week rotating shift (covering hours between 6 am-11 pm) Mon to Fri, with overtime on SaturdaysCompetitive salary + benefits package Marley is the UK’s leading roofing manufacturer, pioneering the first fully warranted roof system and a fully integrated solar energy solution. Founded in 1924, we’ve joined forces...

  • Shift Manager

    1 week ago

    Beenham, United Kingdom Marshalls Plc Full time

    Shift Manager Beenham up to £45,000 Two-week rotating shift (covering hours between 6 am-11 pm) Mon to Fri ,  with overtime on Saturdays Marley is the UK's leading roofing manufacturer, pioneering the first fully warranted roof system and a fully integrated solar energy solution.Founded in 1924, we've joined forces with Marshalls PLC, the UK's leading...