Quality Assurance Administrator

5 months ago


Bromsgrove, United Kingdom AFH Financial Group Full time

**Are you looking to develop your career and join a fast-growing company that focuses on supporting employee careers with professional development? Then AFH could be right for you**

With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.

**Quality Assurance Administrator**

We have an exciting opportunity** **to join our existing Quality Assurance team**.** Whilst experience can be a bonus, we are also looking for those of you who have a hunger for learning and wish to grow with us as a business in our Bromsgrove office with hybrid working. You will join us on a **full-time, permanent** basis, and in return, you will receive a competitive salary plus a range of benefits.

As a **Quality Assurance Administrator, **you would work as part of the team to conduct quality assurance checks. You will be responsible for auditing financial related information within the back office systems to analyse, investigate and resolve issues.

**Key Responsibilities as our Quality Assurance Administrator will include**:

- Assisting with remuneration queries, ensuring that any data errors identified are rectified and investigated in a timely manner.
- Performing calculations for any financial corrections required.
- Raising payment requests with finance for any agreed corrections identified
- Updating company to reflect correct revenue links and payaways following reallocations
- Performing reallocations of clients on Xplan and various 3rd party systems.
- Contacting relevant providers and consulting company and other systems to obtain information on specific client cases.
- Building and maintaining relationships with advisers on remuneration issues and reallocation queries and managing expectations
- Assisting on weekly audit of rebroking, and revenue link loading.
- Assisting with ongoing data cleansing activities and regular audits
- Collating figures of Funds Under Management via liaison with external Providers
- Any other reasonable request made by a Director/Manager of the organisation.

**What we are looking for in our ideal Quality Assurance Administrator**:

- Good level of accuracy and attention to detail
- Excellent analytical, interpretation and organisation skills
- Good time management skills and ability to prioritise
- Be a natural team player with effective communication to collaborate with the team
- General knowledge of the Financial Services Market desirable, but not essential
- Willing to learn and develop

**Benefits of working for AFH**:

- Contributory pension scheme
- Bonus scheme
- Cash plan health benefit scheme
- Competitive and flexible holiday allowance, with buy and sell scheme options
- Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
- Employee referral bonus scheme - £1,500 bonus
- Death in service benefit at 4 x your annual salary
- Christmas party and summer events
- Loyalty bonus for all staff based on length of service.
- Additional holiday days for long service

If you are interested in becoming a part of our growing community as our **Quality Assurance Administrator, **get in touch and click **‘APPLY’** today We would love to hear from you



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