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Account Handler

4 months ago

Horsforth, United Kingdom Arborisk Insurance Full time

**Are you looking for your next career challenge?**:

- **Ever considered moving from personal lines to commercial insurance?**:

- **Are you worried you wouldn’t have enough experience or the relevant product knowledge?**:

- **Are you missing training and support in your current role?**:

- **Frustrated by micro management, high colleague turnover and the lack of opportunity to influence change?**

**Here at Arborisk**, the UK’s leading tree surgeon and forestry insurance specialists, we are looking for the right person to join our friendly and dynamic team. Our account handler role is the perfect stepping stone into commercial insurance. We value quality, attitude and drive over experience. Rated excellent on Trustpilot and part of the award winning Bartlett Group we value quality of service, not only to our clients but also to our employees. We offer a comprehensive training package including unlimited funding to further your professional qualifications.

**Why join us?**

The Arborisk team will offer:

- Your own account portfolio to manage and grow.
- A variety of accounts from sole traders to corporate entities with premiums typically ranging from £1,000 to £30,000.
- Ability to tailor a bespoke insurance package, to meet client needs utilising multiple markets.
- Specific sector training with industry led experts to help you understand tree surgery and forestry activities and requirements.
- Key Performance Indicators that are quality lead, we won’t measure your call times
- Sociable working hours (Mon to Fri 9am till 5pm) - with agile working.
- OTE compensation £27,500 - £33,000 (including quarterly bonus scheme based on your results).
- Company funded quarterly team social events.

**Arborisk is part of the Bartlett Group**, one of the UK’s largest independent brokers, which means you will also benefit from:

- A family run business - brush shoulders with the directors on a daily basis.
- State of the art offices, cutting edge technology and unlimited training.
- Free onsite gym with access to personal trainers.
- Free private health care.
- Free onsite parking.
- £500 annual well-being supplement.
- Fortnightly subsidised popup restaurants.
- Quarterly company social events.
- and much more.

**The Role**:

- Working within your delegated authority to ensure the best outcome for the client.
- Aiming for maximum retention for clients with existing business.
- Providing comprehensive risk presentations to include pricing rationale and recommendations.
- Servicing existing clients with cover queries and mid-term changes.
- Proactively dealing with any renewals that require manual intervention.
- Negotiating with underwriters, clients and insurers.
- Ensuring that client needs are identified and met.
- Following agreed learning plan to encourage personal development and growth.

**We would love to have a chat with you if you are**:

- Already working within the Insurance industry.
- An excellent communicator.
- An active listener.
- A problem solver.
- A team player.
- Confident.
- Adaptable.
- Quality focused.
- Able to demonstrate a good work ethic.

**Plus**

If you also have any CII qualifications or Acturis System experience, we would be delighted to read about it in your CV.

We require no additional agency support for this vacancy.

**Salary**: £27,500.00-£33,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Horsforth: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: ArbAH