Front of House Officer

2 weeks ago


London, United Kingdom Ward Security Full time

Front of House Officer

Hourly pay: £11.71 per hour

Working times:
8am - 6pm Monday to Friday or 4 on and 4 off depending on site

CORE RESPONSIBILITIES
- Basics done better - Ensure the fundamentals of customer services are followed and delivery to the highest standards
- Deliver a warm welcome and a fond farewell to clients, occupiers, visitors
- Ensure front of house areas are always immaculately presented
- Ensure property visitor management processes are strictly followed
- Deal with complaints and offer prompt resolutions, escalate where necessary
- Firmly abide by Beyond: Front of House dress code and personal presentation policy
- Log any property faults/issues with the helpdesk and inform the Facilities Management team
- Build professional relationships with clients, occupiers, guests and stakeholders

**Salary**: £11.71 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- London, Greater London: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- corporate/luxury hospitality: 1 year (preferred)
- security: 1 year (preferred)

Work Location: One location



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