Customer Service Administrator
3 weeks ago
**Responsibilities**:
- Provide exceptional customer service by promptly and professionally addressing inquiries, concerns, and complaints related to our automotive products and services.
- Maintain strong product knowledge and stay updated on industry trends and developments to provide accurate and relevant information to customers.
- Process orders, returns, and exchanges efficiently and accurately using our customer service and order management systems.
- Assist with administrative tasks such as data entry, filing, and generating reports to support the overall operations of the customer service and administration department.
- Monitor and manage customer accounts, ensuring accurate and up-to-date information is maintained.
**Requirements**:
- Proven experience in customer service and administration, preferably within the automotive industry.
- Deep understanding of automotive products, parts, and services, including industry terminology and common customer concerns.
- Strong communication skills, both verbal and written, with the ability to articulate complex information clearly and concisely.
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Salary depends on experience, individually negotiated.
Pay starting from £24382-27633 PA opportunity to develop personal skills and pay rise along with experience. Commission and bonusses available.
Working hours 7.30-17.30 including 1h breaks. Rotating Saturdays 7-12 paid as overtime.
**Job Types**: Full-time, Permanent
**Salary**: £24,382.00-£27,633.00 per year
**Benefits**:
- Company events
- Company pension
- Flexitime
- Gym membership
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Oldbury b694he: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- automotive industry: 1 year (preferred)
- Automotive service: 1 year (preferred)
Work Location: In person
-
Customer Service Administrator
4 weeks ago
Oldbury, United Kingdom Workstreet Full time**Customer Service Administrator -Oldbury** **Immediate start - permanent** **5 days a week Monday to Friday 8.30am to 5.00pm**: - **£20,000 Basic salary per annum**: - **Excellent company benefits **Based at the Oldbury location as a customer service administrator you will be a key member of a small but busy Office, acting as first point of contact for...
-
Customer Service Administrator
2 months ago
Oldbury, United Kingdom Eriks Full time**Job title: Customer Service Administrator** **Job Location: Oldbury** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to...
-
Customer Service Administrator
7 days ago
Oldbury, United Kingdom Zoom Recruitment Full timeCustomer Service Administrator - Olbury £25000 Are you a detailed-oriented professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? Our client is a leading, large-scale company looking for a Customer Service Administrator to support their growing customer base and enhance their service...
-
Customer Service Administrator
1 month ago
Oldbury, United Kingdom Concept Technical Full timeCustomer Service AdministratorLocation: OldburyType: Temporary to Permanent Salary: £24,000 per annumHours: 08:30 am to 5:00 pm with a 30-minute lunch breakWe are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for...
-
Customer Service Administrator
4 weeks ago
Oldbury, United Kingdom Best Turbos - Automotive Regenerations Ltd Full time**Responsibilities**: - Provide exceptional customer service by promptly and professionally addressing inquiries, concerns, and complaints related to our automotive products and services. - Maintain strong product knowledge and stay updated on industry trends and developments to provide accurate and relevant information to customers. - Process orders,...
-
Customer Service Administrator
1 month ago
Oldbury, United Kingdom Concept Technical Full timeCustomer Service AdministratorLocation: OldburyType: Temporary to Permanent Salary: £24,000 per annumHours: 08:30 am to 5:00 pm with a 30-minute lunch breakWe are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for...
-
Office Administrator/customer Service
2 weeks ago
Oldbury, United Kingdom Johnson Test Papers Ltd Full timeOffice Administrator required for our busy manufacturing business in Tividale, Oldbury. Our priority is to ensure that our customers’ requirements are met efficiently and professionally. We are a growing international business, able to offer a reliable income with long-term prospects. **Key responsibilities**: - Deal with enquiries from customers,...
-
Customer Service Representative
1 day ago
Oldbury, United Kingdom Best Turbos - Automotive Regenerations Ltd Full time**Responsibilities**: - Provide exceptional customer service by promptly and professionally addressing inquiries, concerns, and complaints related to our automotive products and services. - Maintain strong product knowledge and stay updated on industry trends and developments to provide accurate and relevant information to customers. - Process orders,...
-
Customer Services Assistant
4 weeks ago
Oldbury, United Kingdom Central England Co-operative Full timeLocation- OLDBURY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- REGENT ROAD, TIVIDALE - 100743 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Administrator
1 month ago
Oldbury, United Kingdom SF Group Full timeSF Recruitment are supporting a growing Engineering business in recruiting for an Administrator to join the team on a permanent basis in Oldbury. Monday - Friday. Hours: Monday - Friday (08:00 - 16:30) Friday (08:00 - 13:00). **Salary**: £23,000 p.a. + Health Care + Final Salary Pension + Holiday The Role: - As the Administrator you will support the...
-
Job Title: Trainee Telesales
4 days ago
Oldbury, United Kingdom Best Turbos - Automotive Regenerations Ltd Full timeJob Title: Trainee Telesales / Customer Service Administrator Company: Automotive Regenerations Ltd. Location: Oldbury B69 Type: Full-Time About Us: Automotive Regenerations Ltd. is a dynamic and rapidly growing Turbocharger Manufacturer & Distributor company. We are the UK's #1 Turbocharger Supplier and we pride ourselves on innovation, quality, and...
-
Accounts Administrator
1 month ago
Oldbury, United Kingdom Owen Payne Recruitment Service Ltd Full time**Do you have experience in administration?** **Have you worked within an Accounts department?** **If yes to the above, then keep on reading** Owen Payne Recruitment have a position available for an **Accounts Administrator** to join a bustling steel manufacturer in the **Smethwick (B66)** area. **This is a 12-week temporary to permanent...
-
Customer Service Advisor
1 day ago
Oldbury, United Kingdom Diamond Bus Company Full timeRole Reporting to the Head of Customer Services and Operations Support, the role of Customer Service Advisor will be to demonstrate excellent customer service to customer queries through a range of communication tools. You will lead and manage the customer complaints process, lead on communications designed to inform customers and provide a consistent...
-
Financial Services Administrator
4 weeks ago
Oldbury, United Kingdom CleverHR Full timeOldbury / Hybrid **Our nationwide client is a leading provider of Wealth Management and Employee Benefit Services who pride themselves in building long-term relationships to provide trusted advice, high standards, and a personalised delivery who are seeking a Financial Services Administrator to join our Wealth Management Team in Oldbury. This is a hybrid...
-
Customer Service Advisor
2 weeks ago
Oldbury, United Kingdom Lindab Full timeCustomer Service AdvisorOldbury, Birmingham£Competitive SalaryWE ARE NOW HIRING!Hours of Work: Monday - Thursday 8am - 5pmFriday 8am - 4pmDo you have a great communication skills and experience working in a pressurised environment juggling multiple tasks simultaneously?Well, we have a great opportunity for a Customer Service Advisor to join our team in...
-
Customer Service Advisor
2 weeks ago
Oldbury, United Kingdom Lindab Full timeCustomer Service AdvisorOldbury, Birmingham£Competitive SalaryWE ARE NOW HIRING!Hours of Work: Monday - Thursday 8am - 5pmFriday 8am - 4pmDo you have a great communication skills and experience working in a pressurised environment juggling multiple tasks simultaneously?Well, we have a great opportunity for a Customer Service Advisor to join our team in...
-
Customer Service Advisor
4 days ago
Oldbury, United Kingdom The AA Full timeCustomer Service Advisor * Location: Oldbury * Salary: £25,700 (including shift allowance) plus bonus potential up to £2k p/y post probation * Contract: Full time – permanent * Hours: 9 hours shift on a 24-hour contract * Shift Pattern: Rotating shift pattern covering 365 days of the year working 6 days on, 3 days off.Are you looking to excel in your...
-
Customer Service Advisor
4 days ago
Oldbury, United Kingdom Lindab Ltd Full time**WE ARE NOW HIRING!** **Hours of Work: Monday - Thursday 8am - 5pm** **Friday 8am - 4pm** Do you have a **great communication skills** and experience working in a **pressurised **environment **juggling multiple tasks **simultaneously**?** Well, we have a great opportunity for a Customer Service Advisor to join our team in Birmingham! Within this role...
-
Administrator
1 week ago
Oldbury, United Kingdom Interaction Recruitment Full time**Reference** 425347 **Salary** £10.42 - £10.42/hour **Job Location**: - United Kingdom - England - West Midlands - West Midlands - Oldbury **Job Type** Permanent **Posted** 17 July 2023 Interaction Recruitment are currently recruiting for an admin role for our client based in Oldbury, on a permanent basis. As an Office Administrator, you will...
-
Sales Administrator
2 months ago
Oldbury, United Kingdom Eriks Full time**Job title: Sales Administrator** **Job Location: Oldbury** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives...