Customer Service Administrator

2 weeks ago


Oldbury, United Kingdom Eriks Full time

**Job title:  Customer Service Administrator**

**Job Location:  Oldbury**

**ABOUT US -**

We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives from your breakfast in the morning, to the microchips in your mobile and even supporting the NHS. We have over 7500 specialist colleagues in 20 countries adding ERIKS Value for industrial customers worldwide. Over the last 80 years, we continued to embed an entrepreneurial spirit and through our passion, specialism, and innovation, we make industry work better.

**ABOUT YOU -**

You’re driven by the thought of delivering customer service excellence with ERIKS key customers, working in one of our Service Centres. You enjoy building relationships and are excited about the opportunity to play a part in both servicing our existing customers and growing our business with new customers.

**ABOUT THE ROLE -**

In this role you will be the first point of contact for ERIKS customers when enquiring about our products and services.

At ERIKS, every day is different, from the nature of the products on offer, to the industry our customers are from.

You'll be adaptable, a problem solver, and want to work in a fast-paced, dynamic environment.

**Key Responsibilities**
- Initiating, developing, and maintaining customer relationships.
- Establishing customer requirements.
- Preparing, submitting, and following up customer quotations.
- Order processing.
- Providing basic levels of technical support on the products/services available from ERIKS (Full training provided).
- Introducing customers to new products/services.
- Providing market leading levels of customer service

**Experience/ skills required**
- Strong written and verbal communication skills
- Positive 'can-do' attitude
- Ability to communicate effectively at all levels
- Administrative Skills - Confident and able to work with Microsoft packages such as outlook and excel
- Knowledge of a similar industry is preferable but **not** essential

**ABOUT OUR OFFER -**

In return for your passion and commitment, we offer trust, support, and bespoke training to help ensure you continue to grow and thrive with us.

We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.

On top of a competitive salary our benefits include:

- 25 days plus bank holidays annual holiday entitlement
- Contributory Pension
- Bike to Work Scheme
- Life assurance
- Income Protection
- Employee assistance Programme
- Professional qualifications and paid memberships
- Discounts on Microsoft products & O2 networks
- Long Service awards

**ABOUT OUR ENVIRONMENT**

We are immensely proud of our culture of empowerment, collaboration, and recognition.

If you believe you have what it takes, whilst not meeting all the criteria, please do get in touch as we would love to chat.

You never know, until you give it a go

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Oldbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- administration: 1 year (required)
- Sales administration: 1 year (required)

Work Location: In person

Reference ID: R0010198



  • Oldbury, United Kingdom Workstreet Full time

    **Customer Service Administrator -Oldbury** **Immediate start - permanent** **5 days a week Monday to Friday 8.30am to 5.00pm**: - **£20,000 Basic salary per annum**: - **Excellent company benefits **Based at the Oldbury location as a customer service administrator you will be a key member of a small but busy Office, acting as first point of contact for...


  • Oldbury, United Kingdom Concept Technical Full time

    Customer Service Administrator Location: Oldbury Type: Temporary to Permanent Salary: £24,000 per annum Hours: 08:30 am to 5:00 pm with a 30-minute lunch break We are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform...

  • Customer Service Administrator

    Found in: Whatjobs ES C2 - 4 days ago


    Oldbury, United Kingdom Concept Technical Full time

    Customer Service AdministratorLocation: OldburyType: Temporary to Permanent Salary: £24,000 per annumHours: 08:30 am to 5:00 pm with a 30-minute lunch breakWe are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for...


  • Oldbury, United Kingdom Best Turbos - Automotive Regenerations Ltd Full time

    **Responsibilities**: - Provide exceptional customer service by promptly and professionally addressing inquiries, concerns, and complaints related to our automotive products and services. - Maintain strong product knowledge and stay updated on industry trends and developments to provide accurate and relevant information to customers. - Process orders,...

  • Customer Service Administrator

    Found in: Talent UK 2A C2 - 4 days ago


    Oldbury, United Kingdom Concept Technical Full time

    Customer Service AdministratorLocation: OldburyType: Temporary to Permanent Salary: £24,000 per annumHours: 08:30 am to 5:00 pm with a 30-minute lunch breakWe are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for...


  • Oldbury, United Kingdom Central England Co-operative Full time

    Location- OLDBURY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- REGENT ROAD, TIVIDALE - 100743 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Administrator

    7 days ago


    Oldbury, United Kingdom SF Group Full time

    SF Recruitment are supporting a growing Engineering business in recruiting for an Administrator to join the team on a permanent basis in Oldbury. Monday - Friday. Hours: Monday - Friday (08:00 - 16:30) Friday (08:00 - 13:00). **Salary**: £23,000 p.a. + Health Care + Final Salary Pension + Holiday The Role: - As the Administrator you will support the...


  • Oldbury, United Kingdom Owen Payne Recruitment Service Ltd Full time

    **Do you have experience in administration?** **Have you worked within an Accounts department?** **If yes to the above, then keep on reading** Owen Payne Recruitment have a position available for an **Accounts Administrator** to join a bustling steel manufacturer in the **Smethwick (B66)** area. **This is a 12-week temporary to permanent...


  • Oldbury, United Kingdom Hollyfield Personnel Full time

    Our highly successful client based in Halesowen is recruiting for a Customer Service Advisor on a permanent, full-time basis with possibility of hybrid working arrangements. The role involves providing clients with a professional and efficient service to meet their needs. **Duties**: - Handling inbound calls relating to new business quotations for...

  • Sales Administrator

    2 weeks ago


    Oldbury, United Kingdom Eriks Full time

    **Job title:  Sales Administrator** **Job Location:  Oldbury** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives...

  • Sales Administrator

    12 hours ago


    Oldbury, United Kingdom Eriks Full time

    **Job title:  Sales Administrator** **Job Location:  Oldbury** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives...


  • Oldbury, United Kingdom SGS Full time

    Company Description We are delighted that you're thinking about a career with SGS! We currently have an exciting opportunity at SGS for an **Planning Administrator** to join our highly successful certification division. SGS are the global leader and innovator in inspection, verification, testing and certification services. Trusted all over the world, SGS...


  • Oldbury, United Kingdom SGS Full time

    **Company Description** We are delighted that you're thinking about a career with SGS! We currently have an exciting opportunity at SGS for a Medical Devise operational Team Administrator to join our highly successful certification division. As the world's leading testing, inspection, and certification company, we, SGS, provide value to society by enabling...

  • Sales Support Administrator

    Found in: beBee S GB - 2 weeks ago


    Oldbury, United Kingdom Adecco UK Full time

    Excellent Opportunity Available!Sales AdministratorBased in Oldbury8.30am - 5.00pm - Monday to Friday12.00ph - 12.50phTemporary to PermanentMy client based in Oldbury and with offices across Europe is currently looking to recruit an experienced & proactive Sales Administrator to join their lively and friendly team!The Role• Reviewing and checking prices on...

  • Customer Service Advisor

    Found in: Whatjobs ES C2 - 4 days ago


    Oldbury, United Kingdom Discovery Full time

    JOB TITLE: Customer Service AdvisorCOMPANY: FlowtechSALARY: £23,497LOCATION: Oldbury (Dudley, Wolverhampton, Birmingham)THE COMPANY: Flowtech is a leading distributor serving the hydraulic, pneumatic, industrial and process sectors. With over 180,000 products, (including many European brands), Flowtech is the largest fluid power distributor in the UK and...


  • Oldbury, West Midlands, United Kingdom Elite Personnel Full time

    Our esteemed client is currently seeking a highly skilled and motivated Customer Service Advisor to join their team based in Oldbury. As a Customer Service Advisor, you will play a key role in providing exceptional customer service and ensuring a seamless experience. Duties will include but not be limited to the following: Provide high-quality...


  • Oldbury, United Kingdom Interaction Recruitment Full time

    **Reference** 422455 **Salary** £10.42 - £10.50/hour **Job Location**: - United Kingdom - England - West Midlands - West Midlands - Oldbury **Job Type** Temporary **Posted** 24 May 2023 As an administrator, you will need to: - Have excelled verbal, written & Interpersonal skills - Work independently and as a team - Be Organised - Ability to use PC...

  • Sales Administrator

    4 days ago


    Oldbury, United Kingdom Marshall Harmony Full time

    **The last person I placed here in sales admin has been promoted within a year of doing just the job you will be doing; she’s planning a trip overseas to see a customer.** So, this sales administrator role could not only be an open door to join a new business, but the start of a career! Your job is to be the link between your colleagues in sales and the...


  • Oldbury, United Kingdom Team Support Midlands Group Full time

    Our client based in Oldbury is recruiting for a trainee sales administrator. The role involves working within a busy sales office, the tasks involved include: Administration/Data Entry/Dealing with customers both face to face and over the telephone/Dealing with sales inquiries/ The successful candidate will be a good communicator with a desire to develop a...

  • Trainee Sales Administrator

    Found in: Whatjobs ES C2 - 10 hours ago


    Oldbury, United Kingdom Team Support Midlands Group Full time

    Our client based in Oldbury is recruiting for a trainee sales administrator. The role involves working within a busy sales office, the tasks involved include:Administration/Data Entry/Dealing with customers both face to face and over the telephone/Dealing with sales inquiries/The successful candidate will be a good communicator with a desire to develop a...