Security Supervisor

Job Purpose:
This amazing opportunity operates on a full time contract working an average of 54 hours per week, working Saturday and Sunday dayshifts, Mon-Wed nights one week, then the next week will be Saturday ad Sunday dayshifts, Mon and Tuesday nights, then returns to week 1. We offer a competitive salary with a holiday entitlement of 26 days per annum inclusive of bank holidays. Vigilant prides itself in offering an exemplary welcome to our clients.

Key Responsibilities:

- Supervise and oversee the shift team and provide full support to the Site Security Manager
- Ensure all staff on the shift are fully trained will all site procedures/relevant systems
- Ensure shift handovers are reviewed and completed to a high standard by all staff
- Ensure your team are fully aware and conversant with the day’s activities
- Carry out regular building patrols and ensure that any faults are properly reported
- Ensure thorough incident reports are completed and these are submitted within the agreed timeframe
- Provide sufficient break cover during the course of the day if patrol cover is not available
- Provide a prompt, polite and professional service at all times
- Carry out CCTV Monitoring where required
- Key and asset Management via MyTag
- Management of access to cycle store as required
- Work alongside other service providers to achieve shared client goals through a ‘one-team approach’
- Maintain a high level of security at all times
- Ensure all tasks and assignments are carried out to a high standard
- Must have a full understanding of the cross functions covered by each division
- i.e., back of house, post room, loading bay, control room Incident management and response
- Strategic planning of the security function
- Ensure compliance with SLA requirements, minimizing risks to all associates in the client’s business Responsible for Rota creation, ensuring extra cover requests are booked and full manning levels maintained
- Must have an awareness of electronic solutions such as CCTV & access control, key holding, post room and general business support.
- Previous working experience with MyTag, or similar, would-be beneficial
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures
- Ensure all staff uniforms are of a high standard with a clean-cut presentation at all times
- Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
- Previous experience in staff management/Supervision and a customer service facing role
- Excellent interpersonal skills and the ability to interact with people at all levels Immaculate presentation
- Holds a naturally friendly personality with an honest smile
- Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail
- Maintain and practice a high degree of confidentiality at all times 5 years of verifiable work history
- Must have a valid DS license. (A CCTV license would also be beneficial however training can be provided)
- Must have a clear understanding and be able to demonstrate outstanding customer service skills whilst maintaining ahigh degree of confidentiality at all times.
- Flexibility, reliability and being able to work days/nights and weekends to suit the needs of the business.
- Must be able to demonstrate the ability to think and act quickly in emergencies or under pressure and must be physically able to carry out all duties.
- Computer literate with knowledge of Word, Excel and Power Point and Outlook
- Thorough knowledge of relevant security systems and their operation
- Ability to work independently with confidence, using own initiative as required Team player with strong leadership skills and being a role model for your fellow colleagues
- Must be patient, tolerant, reliable and trustworthy whilst being persuasive and assertive Confidence in decision making