Neighbourhood Administration Assistant Calico Homes
2 months ago
**Job details**:
- Job reference
- REQ001058
- Date posted
- 01/02/2023
- Application closing date
- 26/02/2023
- Location
- Burnley
- Salary
- £19,625
- Contractual hours
- 36.25
- Basis
- Full time
- Job category/type
- Blank
**Neighbourhood Administration Assistant Calico Homes**:
- Job description
**Neighbourhood Administration Assistant**
Employment Type: Full time, permanent
**Salary**: £19,624 per annum
Location: Centenary Court, Burnley, BB11 2ED
Closing Date: 26/02/2023
Interview Date: 03/03/2023
Calico Homes’ is a values led company. By listening and collaborating, we will build strong, diverse and caring relationships, invest more to improve local homes, services, our environment and wider communities and support brighter futures for our customers and colleagues.
Calico Homes, along with all other parts of the Group, have a shared purpose as part of the Calico Group, to make a real difference to people’s lives.
Each part of the Calico Group has its own specialism and expertise, but the “One Calico” vision is to help people to build a better future, whatever their background and wherever they are in their life’s journey.
Because we know we can always do more for our customers, we are continually expanding the range of services which we offer and looking for new talent. This means we need more amazing people who share our values and have real passion for helping others.
There has never been a more exciting time to join Calico Homes. We are looking for a Neighbourhood Administration Assistant to join our busy Neighbourhood Management service.
**What you'll be doing**
We are looking for an enthusiastic and motivated Neighbourhood Administration Assistant to work as part of our Neighbourhoods team within Calico Homes in Burnley.
- You will be responsible for a wide range of tasks including working with customers to ensure they understand responsibilities when accepting a new tenancy.
- Updating our choice-based lettings system.
- Fully updating new tenancy information on the ICT system Maintain a customer focussed.
- Friendly and enthusiastic response to neighbourhood enquiries.
- Signposting customers to services and products which will support them working collaboratively with other teams.
- Supporting our Neighbourhoods team with administration duties.
You will be based at Calico Head Office, Centenary Court, Croft Street, Burnley, Lancashire, BB11 2ED.
Your hours of work would be 36.25 hours per week, Monday - Friday.
**What you will get in return**
- The opportunity to make a real difference to people’s lives.
- 25 days holidays + 8 bank holidays + 3 days for Christmas closure
- A fabulous wellbeing programmes.
- Be part of a values lead culture.
- Quality learning and development opportunities
- Join a unique and diverse group of companies with growth ambitions.
**What you will need to be a success**
- Excellent communication skills, both verbal and written to positively engage with customers and colleagues.
- Ability to work independently with mínimal supervision and as part of a team
- Be exceptionally organised and can quickly prioritise/reprioritise workload according to importance
- Experience of working in a customer focussed environment, building positive relationships to provide high levels of customer care.
- You will have experience of working in Social Housing and working with vulnerable customers
- Proficient use of Microsoft Office packages such as Word, Excel, PowerPoint, and Outlook.
**Ready to apply?**
If you think you have everything, we're looking for in a Neighbourhood Administration Assistant and are excited by this opportunity then we'd love to hear from you.
Join us today and start making a difference to people’s lives.
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