Scheduling Manager
4 days ago
**Scheduling Manager**
**Aldershot**
**£37,500k**
**The Company**
Our client has recently been awarded a 7-year contract for the repairs, maintenance, void preparation, and substantial programme of projects to a housing stock of 27,000 across the South of the country.
They are a new business, formed to deliver infrastructure, asset and facilities management services into the UK Defence Sector. They are a 50:50 Joint Venture between 2 already established big players in the FM and Utilities markets with over 55 year's experience.
**The role**
Experience of delivering maintenance services in high paced housing maintenance environment is a must.
You will have line management responsibility for the Area Schedulers, including safety and well-being requirements of the team, and providing front line support when required.
- Promote a consistent, positive and caring customer experience
- Jeopardy management control of reactive and planned tasks
- Evaluate and report on performance of Scheduling Team
- Analysis of performance, incorporating forecasted resource requirements
- Establish and maintain relationships with Area Supervision and operative teams
- Develop and manage daily scheduling routines
- Utilise customer satisfaction scores to make improvements to customer service provision
- Support unit move preparation and programme management
- Be innovative and creative in the way that services are delivered, to ensure that performance targets are met within budget and that all services delivered with high levels of customer satisfaction.
**Could this be for you?**
- Operational experience of managing Housing Repairs, Maintenance and Void preparation contract is essential.
- Experience of working in a scheduling or co-ordination environment.
- Knowledge of site working practices and safety requirements.
- Working productively in a pressurised environment, acting decisively when faced with urgent issues while always maintaining a high level of customer service.
- Experience of implementing continuous improvement initiatives and innovative solutions.
- Strong organisational skills with the ability to prioritise workloads to achieve targets.
- Compliance and HSE Experience.
- Confident using Microsoft Offices packages.
**Why apply?**
- Challenging role with development opportunities
- Brand new government contract with at least 7 years stability
- Competitive salary and benefits package, including 25 days holiday, pension scheme etc
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