Customer Relations Advisor
5 months ago
We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints.
Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint. Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation.
Full training will be provided, however we are looking for individuals who already have either call centre or complaint handling experience.
Our client is located in a central location with direct access to the train station and bus routes, however there is also onsite parking available.
With immediate starts available, these positions are initially for six months, but could be longer for the right individual.
- Hourly Rates: £12 - £13.50 per hour
- Weekly Pay
- Holiday Pay
- Nest Pension after 12 weeks
- Monthly incentives
Refer a friend and earn up to £500 If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
**Job Types**: Full-time, Temporary contract
Pay: £12.00-£13.50 per hour
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: EW 13809
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