National Account Executive

3 weeks ago


Gravesend, United Kingdom PrepWorld Limited. Full time

**PrepWorld is looking for a NAE** who will report to the Commercial Manager(s) and collaborate with and support across key business functions in delivering a strong relationship both with our key customers and internally.

In this hands-on, operationally led, role they will have responsibility for the following areas.
- Manage the day-to-day relationships with PrepWorld’s key business functions.
- Support in maintaining & developing existing customer relationships across specific business functions
- Ownership of ensuring PrepWorld’s compliance across key metrics for specific customer accounts
- Ensure a comprehensive knowledge of the relevant customers end to end supply chain functions
- Manage the day-to-day relationships with some of PrepWorld’s smaller but integral customer accounts
- Provide support in delivering projected product sales and volume growth.
- Support in maximising potential for sales growth & achievement of increased volumes.
- Ensure a comprehensive working knowledge of all relevant product data to support the end to end supply chain

Key Responsibilities
- Take responsibility for all aspects of order fulfilment ensuring accurate and timely delivery of all relevant information both internally and externally and work closely with the customer supply chain
- Spend at least 1 day each week in M&S HO working with the customer Supply Chain and any other relevant departments to ensure we are operationally aligned
- Undertake customer specific project work to support in maximising operational efficiencies that meet the needs of both Prepworld and the customer
- Monitor and review Prepworld compliance against key customer metrics
- Agreeing business plans with the customer
- Develop and present proposals to maximise sales and profit for Prepworld and the customer.
- Maintain and update annual account plans to deliver corporate objectives.
- Drive the accuracy and delivery of monthly sales forecasts - working with supply chain, factory planning, finance.
- Support with the implementation of promotional and commercial activity plans, ensuring promotions are communicated, forecasted, delivered, and then evaluated in a timely manner.
- To liaise with customers to ensure fulfilment of the highest levels of customer service.
- Manage internal systems such as Nav to maintain correct price files.
- Ensure ‘good housekeeping’ of all relevant data with the aim of right first time.
- Support in the delivery of periodic performance reviews and customer scorecard reviews (period, YTD, FY) with the account, incorporating sales and category performance overviews.
- Support in delivering quarterly performance review to the internal business.
- Consideration of completion of other tasks relating to customer tenders including, category insight, rationale & data, sample build documents, submission documents, benchmarks, nutritional information, packaging, fruit availability etc.
- Regular attendance at key internal meetings such as NPD, 8 Weekly fruit overviews

Performance Indicators
- Meeting revenue and profit targets as set in company budgets and reforecasts
- Accuracy of information communicated internally and externally to ensure operational and logístical compliance
- Sales and profit growth vs previous year
- Overall improved profit mix from both existing products and NPD launches
- Increase PrepWorld share of customer’s vs previous year.
- Increase store distribution.
- Increase or maintain PW market share of key categories Berries, Seasonal and Pomegranates

**Who we are looking for**:

- Where appropriate use Fact Based Selling
- Strong Negotiation Skills
- Develop winning relationship with customers & key internal stakeholders.
- Strong commercial awareness skills
- Working knowledge of retailer’s systems and requirements
- Good interpersonal and communication skills, comfortable working cross functionally at all levels
- Receptiveness to change within Prepworld and the wider produce industry.
- Excellent understanding of market data such as IRI, Kantar
- Well-developed influencing skills
- Commercial understanding and excellent analytical skills
- Ability to work under pressure in a demanding role and to deadlines.
- Able to represent the company strongly both internally and externally.
- Creative and strategic Thinking
- Strong team and work ethic
- Goal orientated/ driven.
- Well organised and clear ways of working
- IT Skills - Advanced working knowledge of Microsoft Office

Other Role Requirements
- Travel to other Company or customer off-site meeting locations will be required from time to time.

**What we provide in return**:

- Medicash (allowances to cover costs such as dental and optical bills, physiotherapy, alternative therapies, and even consultancy charges - available for employees and their families)
- Wagestream (track your earnings and instantly access up to 50% of your money as you earn it, without waiting for payday)
- On site parking with electric charge points
- Fu



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