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Customer Service Executive
5 months ago
We currently have a fantastic opportunity within our Italian Customer Service department for an experienced Customer Service Executive.
The key responsibilities include:
- Ensuring orders are processed accurately within the agreed service levels.
- Responding promptly to customer enquiries (price, delivery, stock availability etc)
- Liaison with internal departments (Purchasing, Marketing, Warehouse, Credit Control etc)
- Communication with external department (couriers etc)
- After sales care
- Supporting VIP accounts and so forth
The perfect applicant will be able to demonstrate a positive attitude combined with excellent interpersonal skills and a friendly, professional and natural telephone manner.
If you are passionate about creating a great customer experience and going the extra mile, we would love to hear from you.
This role offers hybrid working comprising three days in the office and two days per week remote working once the training period has been completed.
**Salary**: £26,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
