Food and Beverage Team Leader

1 week ago

Durham, United Kingdom Aimbridge Hospitality EMEA Full time

**Job Ref**:INT20230

**Branch**:Hotel Indigo Durham

**Location**:Hotel Indigo, Durham

**Salary/Benefits**:Salary Negotiable Depending on Experience, and a monthly share of FB service charge

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:5 days out of 7

**Hours per week**:40

**Posted date**:03/04/2024

**Closing date**:17/05/2024

**Food Beverage Team Leader, Hotel Indigo, Durham**

As Food Beverage Team Leader, you will be key to delivering a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience. Reporting to the Food Beverage Services Manager you will be instrumental in leading, coaching, mentoring, and developing a team to be attentive to our guests needs from the moment they arrive with us. All whilst bringing your own unique charm and personality.

**The basics.**:
We want our team members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You will develop personally through meeting and working with a diverse team as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options, across IHG and Interstate. In addition, on offer:

- 28 holiday days (8 bank holidays + 20 days holiday)
- Automatic Enrolment into a workplace pension scheme
- Heavily discounted hotel stays and food beverage discounts
- Use of worldwide IHG team member rates
- Uniform
- 24/7 Employee Assistance Programme for you and your family
- A share of monthly service charge

**About us.**:
**Located in the heart of the Historic city of Durham, the hotel mixes old with new in our Grade 2 listed building, within easy walking distance of the prime cultural, business and shopping districts.**:
**This boutique style hotel includes 83 uniquely designed guest rooms.**:
**Our hotel restaurant (Marco Pierre Whites) offers relaxed, simple dining alongside our Rotunda bar local craft beers and eclectic cocktails.**:
**Our Council Room gives guests the opportunity to dine privately, run conferences or celebrate their special day with us, holding weddings for up to 60 guests.**:
**What is key.**:
**As Food Beverage Team Leader, key to your role will be**:

- Flexibility, working across all key serving periods (Breakfast, Lunch Dinner) and throughout the hotel’s key dates across the year.
- Attention to detail by delivering an exceptional level of service through a relaxed and professional approach.
- Serving guests and passing on your excellent product knowledge of all food and beverage offerings to both the team and customers alike.
- Working with the Food Beverage Manager to lead and work as part of the wider hotel teams, delivering on all key metrics, across all our FB outlets.
- Encourage, set, and achieve the highest standards across all areas (customer service, hygiene, health safety).
- Assisting with other managerial tasks; including but not exclusively; rotas, compliance, brand standards and training.

**Next steps.**:
Does the Food Beverage Team Leader role suit your skillset?

If so, then do not hesitate to tailor your CV and apply, our Food Beverage Manager, Kirsty would love to hear from you.


Moments from the historic city centre, Hotel Indigo Durham is located in the former Old Shire Hall building on Old Elvet just 5 minutes from Durham railway station. The hotel is perfectly located to experience all that this charming city has to offer, with the magnificent university, castle and world renowned Durham Cathedral just a short stroll away.

Throughout the hotel you will spot little nods to our UNESCO World Heritage. Our coffee shop, cocktail lounge, meeting room and Marco Pierre White restaurant all retain their Victorian heritage of the Old Hall whilst embracing contemporary popular culture, a nod to the city’s ancient history and bright future.

The Trinity Neighbourhood

Newcomers, friends and weary travellers step onto the set of history at Hotel Indigo Durham, rest your head and explore our ‘perfect little city’.

When Bill Bryson called Durham “a perfect little city”, the American author wasn’t kidding. To a lifelong anglophile such as Bryson, Durham is the quintessential England of Dickens and the Brontë sisters.

At the heart of our charming neighbourhood lies the magnificent university, castle and cathedral, a famous trinity that underpins the city’s history and identity.

Our 83 contemporary bedrooms inspired by the city’s Norman ancestry whilst combining technology, style and comfort with stunning views of Durham Cathedral.

Marco Pierre White Steakhouse Bar Grill treats guests to signature steaks, timeless English and French classics, and a comprehensive selection of premium cocktails. The restaurant and cocktail bar is a perfect affordable gathering place with friends and family for afternoon tea, adding a touch of glamour to a celebratory occasion or a conducive e

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