Food and Beverage Assistant

7 months ago


Durham, United Kingdom Hallgarth Manor Hotel Full time

As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent customer experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations, and all health and safety legislation
- Comply with local licensing laws
- Assist other departments wherever necessary and maintain good working relationships
- Late finishes if wedding or event on

18+ required for applicants due to having to serve alcohol

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 18-26 per week

**Salary**: From £8.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Hotel
- Restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift

**Experience**:

- catering: 1 year (preferred)

Work Location: In person



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