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Service Advisor

3 months ago

Salford, United Kingdom Renault Retail Group Full time

**Service Advisor**
**Manchester, M3**
**£29,292 pa + bonus, OTE £33,600 pa**
**Mon - Fri 8am to 6pm**
**1-in-3 Saturdays 8:30am to 12:30pm**

**Renault Manchester seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. The role will be based at our Dealership on Trinity Way, Salford (M3). Previous dealership service advisor experience is **essential** for this role.**

The Service Advisor role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, timescale, arranging courtesy cars, liaising with Technicians, keeping customers informed of their vehicle’s progress throughout the day and gaining authority for extra work and invoicing.

Occasional movement of customer and courtesy cars will be involved in this role, so applicants must hold a full UK driving licence to be eligible for this role.

The hours for this role are 8am to 6pm Monday to Friday with one hour for lunch, and 1-in-3 Saturday mornings on rota from 8:30am to 12:30pm. Further overtime is occasionally available on request.

Fringe benefits include 25 days annual leave + the 8 bank holidays, pension scheme, share options, discounted gym membership, cycle to work scheme, staff discounts on products and services, and excellent career prospects within the corporation.

**How to apply