Technical Field Officer
2 weeks ago
**Robert Heath Heating **One of the UK’s Leading Social Housing Gas Contractors has an opportunity for a motivated individual to join our Team in the South London & surrounding areas. As a Technical Field Officer, your role will be supporting a Team of Domestic Gas engineers, monitoring productivity & quality of work.
**The Role**
Location: Travel as business needs require.
**Salary**: £42,000.00
**Job Type**: Full Time, 42.5 hours per week.
Overview of role:
Efficiently supervising teams to successfully deliver high levels of quality and performance whilst being fully competent in all aspects.
MAIN DUTIES & RESPONSIBILITIES
- Report directly to the RTM
- Supervision and Technical support for field engineers
- Monitor & manage engineer’s in-daily workloads
- Heating Surveying
- First line of escalation for engineer’s job conformations and absence reporting,
- Reporting absence to the HR Department
- Conduct return to work interviews and reporting to HR Department
- Continuous reviews of engineer productivity to fulfil forecast targets
- Ownership of complaints, seeing through to completion
- Toolbox talk presentation including H & S requirements
- PDA Training and support -Control of external safety audit failures
- Completion of internal safety audit
- Enforcing company policies and procedures
- Other general business requirements GENERAL
- To maintain standard of dress appropriate to the role and in accordance with the organisation’s dress policy.
- To maintain confidentiality at all times and to ensure respect for, proper observance of and adherence to Robert Heath’s confidentiality policy.
- To take all reasonable care of the health and safety of her / himself and of other persons who may be affected by her/his acts or omissions.
- To work at any Robert Heath Heating location as and when required.
- To undertake any other duties which are consistent with the post.
Skills Required:
- Strong communication, organisation, persuasion, influencing, negotiation and decision making skills.
- Meticulous attention to detail.
- Ability to assess situations and develop/implement improvement plans.
- Ability to work effectively at all levels of the Company
- Sufficiently mobile and flexible to attend meetings/appointments. Additional Requirements: - Enhanced Disclosure Check
- Full Clean Driving License
What We Offer
- Competitive Salary
- Company Vehicle
- Laptop, Phone
- Online Training Programs
**Salary**: £42,000.00 per year
Work Location: In person
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