Customer Assistant

2 weeks ago

Bridgnorth, United Kingdom Marks & Spencer Full time

Hours:
Sunday off
Monday off
Tuesday off
Wednesday 17.30 - 21.30
Thursday 17.30 - 21.30
Friday 17.30 - 21.30
Saturday 17.30 - 21.30

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Bridgnorth, SHROPSHIRE, ENGLAND;
Bridgnorth SF

  • Customer Service Assistant

    4 weeks ago

    Bridgnorth, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Bridgnorth, WV15 6AW **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    3 weeks ago

    Bridgnorth, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bridgnorth, WV15 6AW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    2 weeks ago

    Bridgnorth, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bridgnorth, WV15 6AW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    4 weeks ago

    Bridgnorth, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bridgnorth, WV15 6AS **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    4 weeks ago

    Bridgnorth, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Birdgnorth, WV15 6AW **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Assistant

    2 weeks ago

    Bridgnorth, United Kingdom Marks & Spencer Full time

    Hours: Sunday 07.00 - 15.45 Monday 17.30 - 21.30 Tuesday 17.30 - 21.30 Wednesday off Thursday off Friday off Saturday 05.00 - 13.45 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • ‘our Green Shop’ Customer Assistant Apprentice

    1 week ago

    Bridgnorth, United Kingdom AGL Training Ltd Full time

    AGL Training Ltd are privileged to be supporting Community Benefit Society ‘Our Green Shop’ to recruit a Customer Assistant Apprentice. The position is for an **Apprenticeship**, the position is **initially 12-15 months** with the possibility of a full-time role at the end of the programme. During this time, you will work towards the following...

  • Customer Advisor

    4 weeks ago

    Bridgnorth, United Kingdom Boots Full time

    Summary Job Reference: 230546BR - Job Reference: 2 3 0 5 4 6 B R Bridgnorth, High Street Fixed Term 6.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...

  • Christmas Customer Advisor

    3 weeks ago

    Bridgnorth, United Kingdom Boots Full time

    Summary Job Reference: - 220518BR Bridgnorth, High Street Fixed Term We are now recruiting Christmas Customer Advisors for our 30-31 High St Bridgnorth Shropshire WV16 4DB store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

  • Sales Assistant

    4 weeks ago

    Bridgnorth, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Bridgnorth** Contract Type: Permanent Working hours: 12 Hours per week As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re sharing their journeys with...

  • Sales Assistant

    4 weeks ago

    Bridgnorth, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Bridgnorth** Contract Type: Fixed Term Working hours:12 Hours per week with overtime availability. Full Flexibility required with weekend working when needed. As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you,...

  • Credit Control Assistant

    3 weeks ago

    Bridgnorth, United Kingdom Bridge Recruitment UK Ltd Full time

    Assistant Credit Controller Location: Bridgnorth (hybrid working) **Salary**: GBP18,000 - GBP21,000 per year Hours: Monday - Thursday, 8.30am - 5pm, Fridays 8.30 - 1.30pm. Job type: Full-time, permanent Responsibilities of the Assistant Credit Controller: - Assist in running the sales ledgers for the company - Liaise with other finance departments - Ensure...

  • Customer Service

    3 weeks ago

    Bridgnorth, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Customer Service & Claims Advisor** **Salary: Negotiable (depending on experience)** **Location: Bridgnorth WV16 4QR** **Hours: Full Time (35 hours) Monday to Friday** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions, and investments and has been providing...

  • Assistant Credit Controller

    4 weeks ago

    Bridgnorth, United Kingdom Premier IT Full time

    **Assistant Credit Controller** **Salary: £18,000 - £21,000 (depending on experience)** **Location: Bridgnorth** **Work Type: Full time, Permanent** I am getting in touch as I am currently recruiting for a leading manufacturing business who is looking for an Assistant Credit Controller to join their team. With 20 production sites across the globe and an...

  • Account Assistant

    2 weeks ago

    Bridgnorth, United Kingdom Northgate Healthcare Ltd Full time

    **Northgate Healthcare Ltd** - Accounts Assistant **Hours**: Monday to Thursday: 10:00 to 14:00. **16 hours per week** A part-time position is now available in a family-run business within the care industry. The position is based just outside Bridgnorth in a small office building. You will work closely with the accounts manager to make sure that all...

  • Shop Assistant X 2

    1 week ago

    Bridgnorth, United Kingdom Catherines Bakery Limited Full time

    Shop Assistant x 2 We have an opportunity to join our small, friendly team at Catherine’s Bakery, Bridgnorth. We have two posts available full time and part time however the full time could be considered on a job share basis. You will need to be flexible to cover for holidays and sickness. If you are motivated, friendly and have great customer service...

  • Till Assistant

    4 weeks ago

    Bridgnorth, United Kingdom Bridgnorth Garden Centre Full time

    **Garden Centre Team Member-Tills** **Part Time Hours Weekends** This is a very hands on role and as such you will need to be proactive, highly motivated, organised and have good communication skills. Previous retail/customer service experience preferred; however full training will be provided where necessary. **What we offer**: We offer benefits...

  • Assistant Credit Controller

    2 weeks ago

    Bridgnorth, Shropshire, United Kingdom Four Squared Full time

    Assistant Credit ControllerOffice based - £21kBridgnorthFull time, permanentFour Squared Recruitment are delighted to be working alongside a Bridgnorth based organisation, recruiting for an Assistant Credit Controller, on a full time, permanent basis.Position SummaryAssistant Credit Controller to work within the finance department, to proactively maintain...

  • Front of House Assistant

    4 weeks ago

    Bridgnorth, United Kingdom Reel Cinemas Full time

    **Please note, you must be fully flexible with your availability and be able to work 9:30 - to 23:15 on some days. We are open every day except Christmas Day!** We are looking for enthusiastic and hard working Front of House Assistants for our cinema in Bridgnorth! As a Front of House Assistant, you'll be responsible for making sure all our customers have...

  • Trainee Credit Control Assistant

    2 weeks ago

    Bridgnorth, Shropshire, United Kingdom Concept Technical Resources Full time

    Trainee Credit Control AssistantLocation: BridgnorthPermanent OpportunityHours of Work: Monday to Thursday 08.00am till 5.00pm, Friday 08.00am till 12.30pmAre you an accounts trainee, worked in an account's office for 9 to 12 months, got some Sales Ledger, accounts receivable experience, have good IT and customer service skills?Looking to progress into a...